Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Texting proposed as way to speed up customs entry
News / Technology
Texting proposed as way to speed up customs entry
By Robert Silk - Travel Weekly | September 17, 2018
U.S. Customs and Border Protection would one day like to speed up the entry process through the use of text messaging.  Read More
Inside the complicated world of cancellation fees and non-refundable bookings
Opinion / Online
Inside the complicated world of cancellation fees and non-refundable bookings
By Stefano Petrazzoli - Chargebacks911 | September 14, 2018
In this digital era, we’re used to booking our ticket, but often then have separate extras to consider, like choosing our seat, eating in-flight meals, hold luggage, among others. Read More
airlines-artificial-intelligence
News / Technology
How AI might alleviate planning headaches for airlines
By Linda Fox | September 13, 2018
Airlines are hoping artificial intelligence could do away with many of the traditional planning processes in the industry. Read More
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
News / Distribution
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
By Linda Fox | September 10, 2018
Emirates is experimenting with blockchain technology as a potential means of distribution in the future. Read More
Offline part 2 agency technology
News / Technology
Back in the offline world, part 2: Travel agency technology
By Mitra Sorrells | September 10, 2018
For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years.   Read More
easyjet-lundgren-data
News / Distribution
Airline data riches are making scientists cry
By Linda Fox | September 7, 2018
EasyJet chief executive Johan Lundgren talks about data as a "game-changer". Read More
ATPCO SITA Blockskye blockchain airline distribution
News / Distribution
ATPCO, SITA and Blockskye to explore blockchain for airline offer management
By Mitra Sorrells | September 6, 2018
Could blockchain be used to create decentralized airline distribution that is based on IATA’s New Distribution Capability and ONE Order initiatives?   Read More
Google breathes down the neck of Kayak in clicks sent to airlines
News / Online
Google breathes down the neck of Kayak in clicks sent to airlines
By Kevin May | September 5, 2018
Google is sending almost equal levels of traffic to airline websites as Kayak, following a massive increase for the search giant over the course of the last 12 months. Read More
How travel agents are working differently with technology
News / Technology
How travel agents are working differently with technology
By Mary Pat Sullivan - TravelAge West | September 5, 2018
Travel agents have had quite a longstanding relationship with technology. Read More
Offline part 1 agencies
News / Distribution
Back in the offline world, part 1: Travel agency endurance
By Mitra Sorrells | September 4, 2018
First up in this month’s series on the offline travel market, we look at the traditional agency model to understand the audience it still serves and how it has continued to stay relevant. Read More
virgin-atlantic-sita-augmented-reality
News / Technology
Virgin Atlantic crew get Dreamliner lessons via augmented reality
By Linda Fox | September 4, 2018
Virgin Atlantic uses augmented reality to help crew familarize themselves with the Boeing 787. Read More
How purchasing trends, trip motivations and booking behaviors differ across four markets
News / Online
How purchasing trends, trip motivations and booking behaviors differ across four markets
By Phocuswright Research | August 31, 2018
It's critical for travel companies to understand the consumer behaviors and preferences that influence purchase decisions. Commissioned by Google, Phocuswright recently published a series of reports on... Read More
air-canada-app-breach
News / Technology
Air Canada admits app security breach could hit thousands of passenger profiles
By Linda Fox | August 30, 2018
Air Canada says about 1% of its 1.7 million app users may be affected by last week's data breach Read More
STARTUP STAGE: xCheck gives airlines tech to better showcase web fares
Interview / Startups
STARTUP STAGE: xCheck gives airlines tech to better showcase web fares
By Kevin May | August 30, 2018
U.S.-based xCheck is a tool for airlines to manage and optimize their fares when pushing prices to online marketing channels. Read More
Online travel bookings booming in China, India, driven by millennials
News / Online
Online travel bookings booming in China, India, driven by millennials
By Mitra Sorrells | August 29, 2018
Digital travel sales in China and India are far outpacing the rest of the world and that is expected to continue for the next several years.   Read More
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