Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Google is at a crossroads with its ambitions in travel
News / Online
Google is at a crossroads with its ambitions in travel
By PhocusWire | April 3, 2019
The decisions around Google's strategy in travel will perhaps be made mainly by the company itself, despite the concerns of those that help fund its operations in the industry. Read More
Why travelers expect brands to deliver an omnichannel experience from start to end?
From Our Partners / Online
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price comparisons and customer reviews before finally choosing between different services. Read More
amadeus-ventures-startups
News / Technology
Amadeus says traveler needs are ripe for innovation
By Linda Fox | April 2, 2019
Amadeus Ventures is focusing on the traveler experience in the hope that innovation can improve the journey for passengers, guests and others. Read More
How smaller travel brands can ride the personalization wave
Opinion / Technology
How smaller travel brands can ride the personalization wave
By Matt Langie - Adara | April 2, 2019
Personalization is great for a global airline, or even a regional cruise line. For most smaller travel brands, even regular personalization can seem out of reach.  Read More
The wake-up call in security that travel brands need to listen to
News / Technology
The wake-up call in security that travel brands need to listen to
By Linda Fox | April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much it can cost. Read More
Dear, airlines - are you new distribution compatible?
Opinion / Distribution
Dear, airlines - are you new distribution compatible?
By Ian Heywood - Travelport | April 1, 2019
The 16.1 standard for NDC will only get you so far. You can just about book an airline seat with it. But not much else. So it is not much use to anybody.  Read More
booking-a-b-testing
News / Online
When right goes wrong for travelers in A/B website testing
By Linda Fox | March 29, 2019
A/B testing has become a big part of what online travel agencies do to introduce new functionality and improve the user experience. But it has its problems. Read More
amadeus-cloud-migration
News / Technology
As Amadeus embarks on cloud journey, Expedia keeps it real
By Linda Fox | March 28, 2019
Amadeus has begun migrating services to the cloud beginning with its Master Pricer shopping technology. Read More
Airlines missing millions group air
Opinion / Distribution
Airlines leave millions in profit on the table - and they don’t even know it
By Kenny Totten - Bacarai | March 28, 2019
Nearly all group airfare is still sold offline, in a labor- and time-intensive fashion. Innovation will improve the customer experience and bring in more revenue for airlines. Read More
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
News / Technology
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
By PhocusWire | March 27, 2019
You hear a lot about AI today, but did you know that many airlines are already using this powerful technology to drive real value?   Read More
REPORT: The reality of modern airline retail - when the sky isn't the limit
From Our Partners / Distribution
REPORT: The reality of modern airline retail - when the sky isn't the limit
By PhocusWire | March 26, 2019
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines in their journey to modern retailing and how they are addressing the challenges. Read More
lufthansa-innovation-hub-rydes
News / Distribution
Lufthansa Innovation Hub offers rewards via RYDES app
By Linda Fox | March 25, 2019
Lufthansa Innovation Hub unveils RYDES mobility application, rewarding consumers for public transport trips as well as intercity services. Read More
Japan Airlines and Travelport unite to create domestic distribution platform
News / Distribution
Japan Airlines and Travelport unite to create domestic distribution platform
By Kevin May | March 22, 2019
Travelport will form a joint venture with Japan Airlines to take over the running of the former global distribution system known as Axess. Read More
hotels-cyber-attacks-fraud
News / Online
Highly connected hotel industry continues to be vulnerable to cyber attacks
By Linda Fox | March 20, 2019
Fraud in travel is on the up, according to a number of recently released reports from experts in the field. Read More
Why does the financial community not value digital innovation at airlines?
Opinion / Technology
Why does the financial community not value digital innovation at airlines?
By Lennart Dobravsky - Lufthansa Innovation Hub | March 20, 2019
Lufthansa Innovation Hub used AI to analyze the major themes discussed by Wall Street and top management executives of five major airlines during earnings calls between 2015 and 2018. Read More
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