Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Why destination content is a must and which airlines are outperforming others in this category
From Our Partners / Online
Why destination content is a must and which airlines are outperforming others in this category
By Iñigo Valenzuela - Smartvel | October 1, 2019
By providing inspirational content, airlines can find new ways to connect with future clients and give them a complete online experience. Read More
VIDEO: Volaris on building next-generation loyalty models
News / Online
VIDEO: Volaris on building next-generation loyalty models
By Kevin May | September 30, 2019
PhocusWire spoke to Carolyn Prowse, chief commercial officer at Volaris, to find out how the airline approaches the retail model and where it can go next. Read More
Airbus-WAF-2019
News / Technology
VIDEO: Airbus on the airline wishlist, sharing data and onboard connectivity
By Linda Fox | September 30, 2019
During the World Aviation Festival 2019, PhocusWire talked to Marc Fontaine about digital transformation for an aircraft manufacturer and how data is being used for the benefit of the entire industry. Read More
my method expedia media solutions toronto
News / Online
My Method... How data and personalization drove stopover visitors to Toronto
By Raina Williams - Expedia Group Media Solutions | September 30, 2019
Tourism Toronto, Expedia Group Media Solutions and Air Canada shared a goal of engaging and inspiring travelers, while also driving tourism for Toronto. Read More
Sounding Off: Embrace digital disruption, or suffer a fate like Thomas Cook
Interview / Online
Sounding Off: Embrace digital disruption, or suffer a fate like Thomas Cook
By PhocusWire | September 27, 2019
Thomas Cook's demise will eventually be seen as one of the biggest illustrations in the history of the industry that a strategy that doesn't recognize change will never work. Read More
travelbank superitinerary product launch
News / Technology
TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place
By Mitra Sorrells | September 26, 2019
TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers in one app. Read More
waf-pegasus-airlines-ceo
News / Distribution
VIDEO: Pegasus Airlines on mobile, distribution ambitions and tech as a differentiator
By Linda Fox | September 26, 2019
PhocusWire talked to Pegasus Airlines CEO Mehmet Nane about customer centricity, distribution and mobile at the World Aviation Festival 2019 in London. Read More
What the travel sector can learn from the demise of Thomas Cook
Opinion / Online
What the travel sector can learn from the demise of Thomas Cook
By Sooho Choi - Publicis Sapient | September 26, 2019
Unlike the leading OTAs or the low-cost airlines whose business models necessitated digital capability to reduce cost, Thomas Cook was unable to find the omnichannel strategy that represented... Read More
How I Got Here, episode 6 - Naren Shaam of Omio
Interview / Online
How I Got Here, episode 6 - Naren Shaam of Omio
By Kevin May | September 26, 2019
The architect behind Omio (formerly GoEuro) talks to David Litwak and Kevin May for the latest episode. Read More
VIDEO: IBM on airlines needing to maximize how they use data
News / Technology
VIDEO: IBM on airlines needing to maximize how they use data
By Kevin May | September 25, 2019
Airlines are sitting on mountains of data, but they - as passenger requirements and technology improve - are perhaps not getting the most out of it. Read More
Corporate travel distribution is broken - now some blame the GDSs
News / Distribution
Corporate travel distribution is broken - now some blame the GDSs
By Jill Menze | September 25, 2019
What precisely does airline distribution for business travel look like? Based on a fiery exchange at The Beat Live in New York last week, the answer is up for grabs and some familiar tech providers are... Read More
Thomas Cook's digital strategy - great ideas that came too late
News / Online
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May | September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months. Read More
VIDEO: CarTrawler on the value of mobility for airlines
From Our Partners / Distribution
VIDEO: CarTrawler on the value of mobility for airlines
By PhocusWire | September 23, 2019
"Mobility" is fast becoming the word of the moment in the travel industry, and airlines are looking at how the consumer behavior around ground transportation is changing. Read More
VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors
From Our Partners / Technology
VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors
September 20, 2019
The virtual interlining space has grown out of nowhere in the past few years, with new entrants springing up and interesting partnerships being formed. Read More
Sounding Off: A new travel sheriff is needed but will be hard to find
Interview / Technology
Sounding Off: A new travel sheriff is needed but will be hard to find
By PhocusWire | September 20, 2019
It won't be easy bringing every element of the industry together to take a tech-led approach to sustainability and other issues in destinations. Read More
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