Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

Airlines consider a recovery with more digital, direct distribution, less business travel
News / Distribution
Airlines consider a recovery with more digital, direct distribution, less business travel
By Linda Fox | September 25, 2020
Airlines are assessing the longer term impact of the COVID-19 crisis and whether there will be a reduction in managed business travel. Read More
How travel marketers can reboot and find their audiences
Opinion / Online
How travel marketers can reboot and find their audiences
By Mike Skladony - Semcasting | September 25, 2020
In order to figure out who’s in the market to travel at this moment and where they’re likely to go, marketers will have to shift focus to the top of the funnel, where audience development capabilities... Read More
Airlines are confronting a future of smaller, leaner operations
News / Distribution
Airlines are confronting a future of smaller, leaner operations
By Linda Fox | September 23, 2020
Accenture outlines four potential aviation recovery scenarios, with carriers needing to be leaner and more flexible as they face an uncertain future. Read More
The risks and rewards of gamification in business travel
Opinion / Distribution
The risks and rewards of gamification in business travel
By Allison Ponchak - American Express GBT | September 23, 2020
For many travel managers, gamification has been a successful tool; however, in these uncertain times, they should reevaluate existing gamification programs for potential risk and to ensure they align... Read More
sita-airline-fuel-consumption
News / Technology
SITA partners with French startup to help airlines with fuel sustainability
By Linda Fox | September 22, 2020
Safety Line provides technology to airlines and airports and can help carriers save fuel and reduce emissions during the three key phases of a flight: climb, cruise and descent. Read More
Reevaluating travel risk through the lens of equality, diversity and inclusion
Opinion / Online
Reevaluating travel risk through the lens of equality, diversity and inclusion
By Rhiannon Parker - Intertek Cristal | September 22, 2020
Notably missing from the dialogue around diversity and inclusion in the travel industry is critically evaluating the way we manage travel-related risk and the lens through which it has traditionally... Read More
corporate-travel-productivity
Opinion / Distribution
Corporate travel reset: 5 tips to improve productivity
By Craig Fichtelberg, AmTrav | September 21, 2020
Companies should look at the outcome of previous business trips to decide which journeys should now be face-to-face in the future. Read More
The travel forecast is uncertain, other than the presence of the cloud
From Our Partners / Distribution
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More
sap-concur-summit-delta
News / Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells | September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More
Sounding Off: Changing the message to nudge consumers back to travel
Interview / Distribution
Sounding Off: Changing the message to nudge consumers back to travel
By PhocusWire | September 18, 2020
Perhaps there are things the industry can do now to help consumers calculate the risk of travel. Read More
InPhocus, episode 23 - Time spent with Katz is never wasted
News / Technology
InPhocus, episode 23 - Time spent with Katz is never wasted
By PhocusWire | September 18, 2020
Jeff Katz has plenty to say about his new comrade Cory Garner but, as many will know, the Orbitz founder and former-airline exec always has a range of views on many other aspects of the industry. Read More
Travel employees don't feel valued - but companies can turn the employee experience around
News / Online
Travel employees don't feel valued - but companies can turn the employee experience around
By Jill Menze | September 18, 2020
According to a new study from Qualtrics, 42% of travel and hospitality employees say they don't feel valued by their employer, but the COVID-19 crisis presents an opportunity for travel companies to... Read More
Q&A: Air France-KLM on why NDC remains core to its distribution strategy
News / Distribution
Q&A: Air France-KLM on why NDC remains core to its distribution strategy
By Linda Fox | September 17, 2020
Air France-KLM distribution boss talks to PhocusWire about its NDC strategy. Read More
How I Got Here, episode 42 - Ben Frank of Rotabull
Interview / Technology
How I Got Here, episode 42 - Ben Frank of Rotabull
By PhocusWire | September 17, 2020
The founder of a startup attempting to overhaul one of aviation's most complex processes talks to David Litwak of Mozio and PhocusWire's Kevin May. Read More
NDC in 2020: so close but too far?
Opinion / Distribution
NDC in 2020: so close but too far?
By Pedro Anderson - Winding Tree | September 16, 2020
There are a few hurdles that remain along our journey towards a more innovative, flexible and extensible distribution capability. Read More
The Phocuswright Conference 2026