Airline Industry News

PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

The airline sector continues to evolve rapidly, driven by technological innovation, shifting traveler expectations, and a dynamic global marketplace. PhocusWire delivers up-to-the-minute airline industry news with a focus on distribution strategies, operational advancements, customer experience, and sustainability in aviation.

Latest airline updates, trends, and aviation insights

Get a comprehensive view of what’s shaping the global airline landscape—from new fleet technologies and route expansions to loyalty program shifts and retailing transformations. Our coverage highlights how carriers are adapting to economic pressures, regulatory changes, and emerging consumer trends through digital tools, automation, and enhanced service models.

airline-loyalty-2021
Opinion / Distribution
Five ways airline loyalty might look different in 2021
By Mark Ross-Smith | November 4, 2020
Given the industry-destroying events of 2020, what will airline loyalty programs look like 12 months from now? Read More
Phocuswright Conference 2020 Preview: Travelers should finally get the attention they deserve
News / Online
Phocuswright Conference 2020 Preview: Travelers should finally get the attention they deserve
By Kevin May | November 3, 2020
Brands, industry associations and government have a unique opportunity to do the right thing and put customers in the middle of their strategic prism. Read More
Study: 66% of travel brands not prepared to meet SCA deadline
News / Technology
Study: 66% of travel brands not prepared to meet SCA deadline
By Jill Menze | November 3, 2020
According to a report from Amadeus, COVID-19 has delayed Strong Customer Authentication (SCA) implementation by an average of six months. Read More
ctm-acquires-tramada
News / Technology
CTM acquires travel tech software provider Tramada
By Mitra Sorrells | November 3, 2020
The acquisition comes just one month after CTM purchased U.S.-based Travel & Transport. Read More
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
News / Technology
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
By PhocusWire | October 29, 2020
How to educate like a pro and reduce the friction between suppliers, travel professionals and travelers themselves. Read More
Journera secures Amadeus as new investor
News / Technology
Journera secures Amadeus as new investor
By Kevin May | October 29, 2020
The undisclosed backing comes four months after the U.S.-based company raised $11.6 million in a Series B round. Read More
VIDEO: Beyond travel and what's next for a decimated industry
News / Online
VIDEO: Beyond travel and what's next for a decimated industry
By Kevin May | October 28, 2020
Travel companies are responding to new demands during the pandemic and beyond, with a close eye on how the situation is constantly evolving. Read More
How the coronavirus gave QR codes a major role in travel
Opinion / Technology
How the coronavirus gave QR codes a major role in travel
By Sooho Choi - Publicis Sapient | October 28, 2020
QR codes hold even more potential as they have become an essential and welcomed tool for travel and hospitality brands, in particular, helping the industry get back on its feet in the face of adversity. Read More
VIDEO: Travelport CEO Greg Webb on recovery and reality of NDC
News / Distribution
VIDEO: Travelport CEO Greg Webb on recovery and reality of NDC
By Kevin May | October 27, 2020
It's been quite a first year or so at the helm of Travelport for its CEO Greg Webb. But he already has some firm views on what works and what doesn't for the distribution and tech business. Read More
VIDEO: Why payments are critical to travel's recovery
News / Technology
VIDEO: Why payments are critical to travel's recovery
By Jill Menze | October 27, 2020
At Phocuswright Europe, a panel of payments experts examined how payments will be key to success in a post-COVID world. Read More
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
News / Online
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
By PhocusWire | October 26, 2020
PhocusWire teams up with Sojern to dig into our survey results on consumers' sentiments and attitudes toward upcoming travel, and explore how it impacts their trip planning, shopping, and booking... Read More
STARTUP STAGE: aiTravelers wants to remove the search pain from travel
Interview / Startups
STARTUP STAGE: aiTravelers wants to remove the search pain from travel
By Linda Fox | October 26, 2020
The company is a subscription-based online travel platform that uses artificial intelligence to match users with the best travel options. Read More
Sabre, Google to launch tech platform driving personalization in travel
News / Technology
Sabre, Google to launch tech platform driving personalization in travel
By Jill Menze | October 23, 2020
Called Sabre Travel AI, the platform is being developed as part of the 10-year partnership Sabre and Google announced in January. Read More
Booking.com launches flight search and booking in the U.S.
News / Online
Booking.com launches flight search and booking in the U.S.
By Kevin May | October 22, 2020
U.S. customers can now search, book and pay for air tickets on Booking.com, a year after flights were introduced in some European countries.  Read More
Travel brands eager for a hit on Google might be disappointed
Opinion / Online
Travel brands eager for a hit on Google might be disappointed
By Robert Cole - RockCheetah and Phocuswright | October 22, 2020
Travel industry expert and analyst Robert Cole dives into the antitrust probe into Google and finds there is little there that will appease concerns in the travel industry. Read More
The Phocuswright Conference 2026