Accor

News / Technology

How AccorHotels uses biometrics to unlock travelers' wants and needs

By Linda Fox | July 24, 2018

Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want. Read More

News / Technology

VIDEO: AccorHotels on facing up to digital and not dying

By PhocusWire | May 24, 2018

A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years. Read More

Interview / Distribution

Phocuswright Europe 2018 Preview: Maud Bailly on a revolution in habits

By PhocusWire | May 15, 2018

Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role of a CDO entails and AccorHotels' plans for the future. Read More

News / Distribution

Ctrip and AccorHotels expand partnership to enhance services for Chinese travelers

By Mitra Sorrells | April 23, 2018

The more than 300 million registered users that book trips through online travel agency Ctrip will now have more personalized options and service from AccorHotels. Read More

News / Online

OneFineStay eyes business travel expansion through MagicStay deal

By Kevin May | February 19, 2018

AccorHotels-owned upmarket rental brand OneFineStay is targeting corporates as part of an ongoing expansion plan to reach beyond high-end leisure travelers. Read More

News / Online

Accor axes independent hotel web strategy

By Kevin May | November 10, 2017

It lasted less than two and a half years - Accor's ambitious attempt to create a marketplace for independent hotels is officially at an end. Read More

News / Distribution

Accor links up with Misterfly to offer hotel plus flight option on its brand dotcom

By Martin Cowen | May 16, 2017

AccorHotels is linking up with Misterfly to provide a "hotel + flight" packaging option to its website, starting in France but with other source markets on the agenda, including the UK. Misterfly, Read More

News / Online

Travel data can supercharge the integration of loyalty with the everyday

By Viewpoints | January 18, 2017

In the last year, we have seen significant developments taking place in the convergence of travel loyalty programmes. This came as brands looked to provide members with the maximum flexibility to e Read More

News / Distribution

Hilton joins the Instant Booking fray on TripAdvisor

By Kevin May | January 9, 2017

Some momentum in recent weeks for TripAdvisor and its Instant Booking service - with global hotel group Hilton finally joining the initiative. Hilton's portfolio of 13 brands will now be available Read More

News / Distribution

Accor buys tech-savvy private concierge and loyalty business

By Martin Cowen | July 27, 2016

AccorHotels continues its acquisition spree, entering into exclusive negotiations to take over John Paul, a technology-enabled private concierge and loyalty services business The deal on the table Read More

News / Technology

Digital should serve the guest, not take over

By Martin Cowen | June 17, 2016

"Digital hospitality" can cover everything from robots and reputation management, but technology is the servant, not the master, of the guest experience. This was one of the themes which emerged fr Read More

News / Distribution

The HouseTrip story - how to make tens of millions of investment capital disappear

By PhocusWire | May 9, 2016

The HouseTrip email of Wednesday 27 April 2016: "We’re thrilled to announce that we’ve been acquired by TripAdvisor, the world’s largest travel website." I wasn't thrilled... I was crying into my m Read More

News / Online

RhinoCarHire rebrands, Revinate stays with Steigenberger, and more...

By PhocusWire | April 28, 2016

This is a roundup of product news and announcements for travel MARKETING in tourism and hospitality for April 2016. Thursday 28 April 2016: RhinoCarHire rebrands with help from Priceline Group Read More

News / Distribution

AccorHotels spends big on home rentals with Euro 148 million onefinestay deal

By Martin Cowen | April 4, 2016

AccorHotels has bought upmarket home rentals business onefinestay for Euro 148 million (£117 million) and has earmarked a further Euro 64 million (£50 million) to expand the business internationally. Read More

News / Online

Looking back and ahead – hotel merchandising evolves

By Valyn Perini | December 29, 2015

As we reach 2016, Tnooz is unveiling its customary series of reflections on the year behind us and what the travel, tourism, and hospitality industry might expect looking ahead. And, as always, we’ Read More

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