Southwest Airlines

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Sabre latest to suffer reservation system outage, major airlines and hotel GDS hit

By Kevin May | September 12, 2012

Sabre Travel Network has joined the ranks of travel technology providers blamed for major system outages in 2012 after its reservation platform collapsed for hours yesterday. Read More

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Morning Scan: Expedia migrates smoothly, Southwest has an IT fiasco, Priceline preps for earnings, and more travel tech news

By Sean O'Neil | August 6, 2012

Expedia says its migration to a unified IT platform for all of its brands is going smoothly, while Southwest admits that a technical glitch in its reservation system caused ridiculous billing glitches... Read More

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Orbitz retains top rank and Travelocity sinks in Glassdoor employee ranking

By Dennis Schaal | June 12, 2012

Almost any travel tech company these days is looking to recruit the best would-be employees, especially if they are tech professionals. Read More

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Earn Southwest Airlines rewards by watching advertisements

By Dennis Schaal | May 17, 2012

Perhaps at some point the latest intrusion by advertisers into travelers lives will lead to the creation of a website called FlyerBalk. Read More

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Amadeus and Expedia -- typical dating relationship

By Dennis Schaal | May 9, 2012

Commitment phobia? Probably not. Read More

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Amadeus breaks through in North America with Southwest split-decision

By Dennis Schaal | April 19, 2012

Amadeus, which has long been seeking an airline reservations system deal in North America, has broken through with Southwest Airlines. Read More

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United Airlines grapples with communications strategy with this weekend's reservations systems and website cutovers

By Dennis Schaal | March 1, 2012

This weekend will be a momentous one for the merged United and Continental airlines, HP and Travelport, but the airline's customers may not yet be fully aware of the extent of the changes and the... Read More

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Southwest Airlines decision on Sabre or Amadeus for reservations system? Goes for extension with Sabre

By Dennis Schaal | February 23, 2012

Southwest Airlines renewed for several years its contract to have Sabre provide some of the airline's reservations system services. Read More

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Expedia goes direct to Southwest Airlines for some Egencia client functionality

By Dennis Schaal | February 14, 2012

Expedia's Egencia corporate travel unit "bypasses the traditional GDS channel" to get enhanced features and functionality from Southwest Airlines, the carrier says. Read More

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Google who? Expedia largest traffic source for Priceline

By Dennis Schaal | February 6, 2012

Break up Expedia -- it may wield too much power over Priceline's fate. Read More

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Gilliland: Sabre thinking of IPO -- eventually

By Dennis Schaal | November 2, 2011

Sabre CEO Sam Gilliland is openly talking about the company "going out into the public markets eventually." Read More

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Southwest on AirTran code share, Groupon discounts, TripIt and Traxo

By Dennis Schaal | October 21, 2011

After delaying a decision on a new reservations system a few months ago, Southwest Airlines says it is now hard at work building a code-share capability to use with merger partner AirTran Airways. Read More

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Traxo and AwardWallet urge travelers to get Southwest back on track

By Dennis Schaal | October 13, 2011

Two loyalty program tracking sites, Traxo and AwardWallet, are urging travelers to contact Southwest Airlines to reverse its no-tracking policy. Read More

Southwest delays reservation system decision -- Is there a method to the madness?

By Timothy O'Neil-Dunne | July 15, 2011

With an integration of recently acquired AirTran on the agenda, Southwest Airlines has decided to delay a decison on selecting a new reservation system provider. Read More

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Distribution questions loom following US approval of Southwest-AirTran merger

By Dennis Schaal | April 27, 2011

What will happen to AirTran distribution on online travel agency websites once its merger and integration with Southwest Airlines gets under way in earnest? Read More

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