Southwest Airlines

News / Online

Southwest reveals Listening Center, joining airline push towards real-time comms

By Nick Vivion | August 29, 2014

Southwest Airlines has joined the ranks of carriers such as Atlanta-based Delta Airlines that have dedicated social media listening outposts. Southwest Airlines stepped it up a notch, moving beyond Read More

News / Online

Airline marketing trends - Tech influence, crowdsourcing, visuals and virals [VIDEOS]

By Karthick Prabu | July 25, 2014

Airlines have been constantly rolling out various marketing campaigns that cater to the ever changing behaviour of travellers and technology changes. Simpliflying, an aviation consulting company, a Read More

News / Distribution

Signs continue to point north for airline ancillaries

By Linda Fox | July 17, 2014

Top airlines are reaping average revenue of more than $40 per passenger for ancillary services according to figures in the annual Airline Ancillary survey. The CarTrawler survey, compiled by IdeaWo Read More

News / Technology

How one airline is taking small steps along the road to personalisation

By Linda Fox | June 5, 2014

We might be living in a big data world but it's not much good unless you can access it and know what to do with it once you do. So, where to start was among themes at the Amadeus Airline Digital Co Read More

News / Technology

Bring Your Own Device - United Airlines next to stream content to passengers

By Karthick Prabu | March 13, 2014

Effective this April, passengers on United Airlines will be able to access the airline's inflight content via their iOS devices and laptops. However, the service will be initially rolled out only o Read More

News / Online

Southwest ups ante for in-flight entertainment with free streaming TV on devices

By Nick Vivion | July 3, 2013

Southwest Airlines has partnered with television provider DISH Networks to offer free streaming live television to passengers' WiFi-enabled devices. Read More

News / Online

A new problem for OTAs: Airline websites are outselling them in the US

By Sean O'Neil | May 2, 2013

For the first time, more US fliers say they typically use airline websites to book airplane tickets than they use OTAs, says a new study from travel consultancy PhoCusWright. Read More

News / Online

The SCAN - Traveldoo partners with EAN, Passkey bookings grow 40% and more news

By PhocusWire | April 19, 2013

Travel tech news from Limo.Travel, Group Travel Odyssey, Traveldoo, Expedia Affiliate Network, AirAsia, SITA and more. Read More

News / Online

The SCAN - HomeAway's Asia expansion, Thomas Cook North America sold, Cathay mobile pass and more travel tech news

By PhocusWire | March 21, 2013

Travel tech updates from TripZilla, Travelmob, LoveHolidays, Southwest Airlines, Cathay Pacific, PT Telkom, Zomato, Avis, Thomas Cook and more. Read More

News / Online

The Scan - Inside Iberostar, Wego extends, Amazon Redshift and more travel tech news

By PhocusWire | February 20, 2013

Iberostar, Hotelbeds, Egencia, Wego, eRevMax, GetYourGuide, Etihad- Jet Airways, JetBlue, SITA, mobile in China, Viator, TradeDoubler, 3rd Planet, Amazon Redshift, Southwest Airlines, Sweetbeam and... Read More

News / Online

Southwest Airlines demos video versions of flight confirmation e-mails

By Sean O'Neil | December 20, 2012

US budget carrier Southwest Airlines may begin sending passengers videos that confirm details on a flight's departure time, gate number, and arrival time -- and also upsell the customers with ancillary... Read More

News / Online

Sky high loyalty: New ways airlines and travel companies can soar

By Viewpoints | December 18, 2012

Given enough time mentors and mentees invariably swap roles. Students become the teachers. Industries operate under similar cycles. No truer is that the case then when it comes to loyalty programs and... Read More

News / Online

The Scan: A startling stat on mobile hotel booking, and more travel tech news

By Sean O'Neil | November 29, 2012

Wego, Pegasus Solutions, Southwest Airlines, Points.com, Priceline, ARC, IATA, SITA, EasyJet, MyTaxi, Blynk, Now app, Angola, Tripomatic, Onyx, SiteMinder, Thistle Hotels, Gulf Air, and Fuel Monitor all... Read More

The most popular air travel apps by actual iPhone usage

News / Online

By Sean O'Neil | November 15, 2012

United Airline's app and TripIt's app (across all versions) were the most used flying apps between August and October by American iPhone users, according to Onavo. Read More

News / Online

The Scan: Ryanair booking app costs £3 but travellers buy it anyway, and more travel tech news

By PhocusWire | October 26, 2012

Ryanair, American Airlines, CheckInToMyFlight, Southwest Airlines, IDeaS Revenue Solutions, Amazon, Living Social, and ResponsibleTravel all appear in our roundup of the stories making news and driving... Read More

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