Southwest Airlines

News / Distribution

Google and airlines predicted to find new strategies in a post-coronavirus travel world

By Linda Fox | April 15, 2020

IdeaWorks sets out how travel will look different by the end of 2020, as sectors unravel how they and their partners will be forced to evolve. Read More

News / Distribution

Q&A: Southwest Airlines on its GDS, corporate business strategy

By Business Travel News | August 29, 2019

Southwest Airlines president Tom Nealon spoke with BTN about the airline's decision to participate in the Amadeus and Travelport global distribution systems. Read More

News / Distribution

Southwest Airlines adds content to two GDSs

By Michael B. Baker - Business Travel News | August 7, 2019

Southwest Airlines at long last will provide content and full booking capabilities in global distribution systems via agreements with Travelport and Amadeus. Read More

News / Technology

A tale of two airlines battling disruption with technology

By Linda Fox | June 25, 2019

The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to... Read More

Opinion / Technology

Why does the financial community not value digital innovation at airlines?

By Lennart Dobravsky - Lufthansa Innovation Hub | March 20, 2019

Lufthansa Innovation Hub used AI to analyze the major themes discussed by Wall Street and top management executives of five major airlines during earnings calls between 2015 and 2018. Read More

News / Technology

Women in aviation: Why a diverse workforce is necessary to drive tech innovation

By Jill Menze | March 18, 2019

At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology. Read More

News / Distribution

Southwest Airlines says tech glitches have been addressed

By Michele McDonald | January 30, 2018

The glitchy events that have cropped up at Southwest Airlines since its migration to the Amadeus Altéa system have all been addressed as they arise, a carrier spokeswoman said. There have been “a h Read More

News / Technology

Wi-Fi now on 82 airlines, system upgrades on the rise

By Jill Menze | January 30, 2018

In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More

News / Distribution

Southwest move to Altea - and the 21st century - slated for May 9

By Michele McDonald | May 3, 2017

At long last, Southwest Airlines will migrate its domestic operations to the Amadeus Altéa passenger services system on May 9. The carrier moved its international flying, inherited in the 2011 acqu Read More

News / Distribution

A glance at who's visiting the websites of the top 10 US airlines

By Linda Fox | March 30, 2017

Hitwise has been looking at online visitors to US airlines in terms of age and gender of passengers, household earnings and which carriers are attracting the most traffic online in the past three year Read More

News

Amazon pushes further into payment processing, luring Southwest and others

By Sean O'Neil | April 4, 2016

Amazon has debuted a streamlined method for companies to add its online payments services as an option to the check-out tools they build for consumer-facing companies. The Seattle-based technology Read More

News / Technology

Useful IFTTT recipes to inspire travel brands

By Nick Vivion | December 21, 2015

The past decade has seen an enormous shift in the way people travel, a change directly correlated with the rise of the mobile phone as the dominant way of accessing information. As the laptop ceas Read More

News / Online

Southwest modernizes look with new identity, Internet reacts

By Nick Vivion | September 8, 2014

44 years after its first flight, Dallas, Texas-based airline Southwest has unveiled a modern refresh to its brand. Much of the rollout was focused on Twitter using the term #SouthwestHeart to Read More

News / Online

Southwest reveals Listening Center, joining airline push towards real-time comms

By Nick Vivion | August 29, 2014

Southwest Airlines has joined the ranks of carriers such as Atlanta-based Delta Airlines that have dedicated social media listening outposts. Southwest Airlines stepped it up a notch, moving beyond Read More

News / Online

Airline marketing trends - Tech influence, crowdsourcing, visuals and virals [VIDEOS]

By Karthick Prabu | July 25, 2014

Airlines have been constantly rolling out various marketing campaigns that cater to the ever changing behaviour of travellers and technology changes. Simpliflying, an aviation consulting company, a Read More

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