Southwest Airlines

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News / Technology

Southwest connects passengers to destinations via flight tracking tech

By Linda Fox | July 21, 2022

Using AR and videos, passengers can view a virtual version of the flight deck, window and aircraft. Read More

News / Online

Travel advertisers ramp up spend as demand recovers

By Jill Menze | June 9, 2022

According to a new report, travel ad spend in the U.S. has already reached nearly $623 million in 2022. Read More

News / Distribution

Southwest, Sabre set July 26 as GDS start date

By Michael B. Baker - BTN | June 1, 2021

The date falls on the early end of Southwest's prior guidance of the second half of 2021. Read More

News / Technology

WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery

By PhocusWire | December 1, 2020

Join us to learn how customer analytics can fuel growth for travel companies when leveraged to create more personalized and contextually relevant customer experiences. Read More

News / Distribution

Google and airlines predicted to find new strategies in a post-coronavirus travel world

By Linda Fox | April 15, 2020

IdeaWorks sets out how travel will look different by the end of 2020, as sectors unravel how they and their partners will be forced to evolve. Read More

News / Distribution

Q&A: Southwest Airlines on its GDS, corporate business strategy

By Business Travel News | August 29, 2019

Southwest Airlines president Tom Nealon spoke with BTN about the airline's decision to participate in the Amadeus and Travelport global distribution systems. Read More

News / Distribution

Southwest Airlines adds content to two GDSs

By Michael B. Baker - Business Travel News | August 7, 2019

Southwest Airlines at long last will provide content and full booking capabilities in global distribution systems via agreements with Travelport and Amadeus. Read More

News / Technology

A tale of two airlines battling disruption with technology

By Linda Fox | June 25, 2019

The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to... Read More

Opinion / Technology

Why does the financial community not value digital innovation at airlines?

By Lennart Dobravsky - Lufthansa Innovation Hub | March 20, 2019

Lufthansa Innovation Hub used AI to analyze the major themes discussed by Wall Street and top management executives of five major airlines during earnings calls between 2015 and 2018. Read More

News / Technology

Women in aviation: Why a diverse workforce is necessary to drive tech innovation

By Jill Menze | March 18, 2019

At the Aviation Summit 2019, four female airline CIOs discussed how having more women in leadership roles is critical to driving advancements in technology. Read More

News / Distribution

Southwest Airlines says tech glitches have been addressed

By Michele McDonald | January 30, 2018

The glitchy events that have cropped up at Southwest Airlines since its migration to the Amadeus Altéa system have all been addressed as they arise, a carrier spokeswoman said. There have been “a h Read More

News / Technology

Wi-Fi now on 82 airlines, system upgrades on the rise

By Jill Menze | January 30, 2018

In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More

News / Distribution

Southwest move to Altea - and the 21st century - slated for May 9

By Michele McDonald | May 3, 2017

At long last, Southwest Airlines will migrate its domestic operations to the Amadeus Altéa passenger services system on May 9. The carrier moved its international flying, inherited in the 2011 acqu Read More

News / Distribution

A glance at who's visiting the websites of the top 10 US airlines

By Linda Fox | March 30, 2017

Hitwise has been looking at online visitors to US airlines in terms of age and gender of passengers, household earnings and which carriers are attracting the most traffic online in the past three year Read More

News

Amazon pushes further into payment processing, luring Southwest and others

By Sean O'Neil | April 4, 2016

Amazon has debuted a streamlined method for companies to add its online payments services as an option to the check-out tools they build for consumer-facing companies. The Seattle-based technology Read More

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