Southwest Airlines

News / Online

Should the airline industry be looking at sustainability more holistically?

By Morgan Hines | September 3, 2024

The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More

News / Online

PhocusWire's weekly travel tech news briefs: Kayak, Southwest Airlines, Sabre and more

By PhocusWire | August 9, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Online

Could Amazon become a major player in travel?

By Morgan Hines | July 19, 2024

There has been speculation for years about how and when Amazon might enter the travel sphere - and if it would be successful in that kind of venture. Amazon's Prime Day travel deals beg the question... Read More

News / Online

Travel groups warn of fewer trips if U.S. adopts plan to lower credit card fees

By Johanna Jainchill and Robert Silk – Travel Weekly | April 19, 2024

A proposal to lower credit card fees could have the unintended consequence of reducing travel by cutting into the funds that support loyalty programs, data from the U.S. Travel Association shows. Read More

News / Technology

Southwest Airlines' CIO on plans for its $1.7B technology investment

By Linda Fox | April 8, 2024

Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Technology

Southwest Airlines, Spotnana partner on platform integration

By Michael B. Baker — Business Travel News | October 11, 2023

The integration connects Spotnana to the Southwest Partner Services API, which provides access to the same content available via Southwest's website and its Swabiz online business travel booking tool.... Read More

News / Distribution

Airline ancillary revenue hit $69B in 2022, beating 2019 levels

By Linda Fox | September 28, 2023

The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Online

Travel’s top TV ads reflect surge in demand

By Derek Catron | July 14, 2023

EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year. Read More

News / Distribution

Airlines' NDC plans complicate travel advisor efforts

By Robert Silk – Travel Weekly | May 3, 2023

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More

News

Southwest updates on action plan for disruption

By Linda Fox | March 16, 2023

Bob Jordan, the carrier’s president and CEO, talks of the severe weather event that turned into a crew-related event resulting in a “three-day reset of our aircraft and crew networks.” Read More

News / Technology

United boss warns airlines have "outgrown their technology infrastructure"

By Linda Fox | January 19, 2023

United CEO Scott Kirby says pilot shortages and other staffing issues as well as the delay in aircraft delivery and parts are inhibiting the growth of carriers. Read More

News / Distribution

Q&A: Travel Technology Association on DOT transparency proposals

By Robert Sik - Travel Weekly | October 12, 2022

Stewart Alvarez, president of the Travel Technology Association discusses how the DOT's proposal around disclosing ancillary fees might affect members. Read More

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