Voice

News / Technology

VIDEO: Travel planning with digital assistants

By PhocusWire | June 18, 2018

Digital assistants in travel are not an entirely new form of technology - moreover, just another layer that builds on the shift to digital and, especially, mobile. Read More

News / Technology

Listen up: Travel marketers need to pay attention to voice search

By Stuart Butler - Fuel | June 12, 2018

There’s a lot of coverage in the media about Google, Amazon and Apple (ok, AND Microsoft) regarding the race to dominate the voice assistant space. Read More

News / Technology

Kayak adds flight notifications to Alexa skill

By Mitra Sorrells | April 19, 2018

As Kayak’s Amazon Alexa skill approaches its two-year anniversary, the company is updating the service with flight notifications. Read More

Notated News / Technology

Apple in danger of being Blackberry, circa 2007

By Bret Kinsella - VoiceBot | April 16, 2018

Parallels from history are rarely exact replicas. Learning from history requires we look for similarities in patterns despite differences in details. Read More

News / Technology

PODCAST: Phocuswire PundIT Show #10

By Kevin May | March 30, 2018

We devote the latest episode of the PundIT Show to all things voice technology, marking the end of our Voice Month. Read More

Opinion / Technology

Finding a unique voice in travel technology

By Chad Callaghan - Sabre | March 27, 2018

The increasing and widespread adoption of voice technology is already beginning to establish its place as a major factor in travel. Read More

News / Technology

MSC Cruises puts voice-enabled assistants in every cabin of new ship

By Mitra Sorrells | March 26, 2018

MSC Cruises has created what it says is the cruise industry’s first voice-enabled smart speaker. Read More

News / Technology

Voice tech in travel, part 4: Expedia’s experience

By Mitra Sorrells | March 26, 2018

Online travel agencies are technology companies as much - if not more – than they are travel companies. Read More

News / Technology

Listen up: voice assistants are not quite ready to fly

By Marisa Garcia | March 26, 2018

A review of retail trends among US consumers prepared by comScore reveals that voice assistants such as Alexa and Google Home may not be quite ready to help consumers transact in meaningful ways. W Read More

News / Technology

Voice tech in travel, part 3: The Skyscanner story

By Mitra Sorrells | March 19, 2018

Metasearch engine Skyscanner was one of the first travel sector brands to introduce conversational search interfaces. Read More

Notated News / Technology

Voices that are more human than human

March 14, 2018

The phone rings and you answer. It’s your mother. Read More

News / Technology

Voice tech in travel, part 2: UX and design

By Mitra Sorrells | March 12, 2018

The days of typing search terms into a browser or clicking through drop-down menus may be fading. Rising in their place is a much more natural interface: voice. Here are the characteristics of an... Read More

News / Technology

Trainline creates rap duet to promote its voice app

By Mitra Sorrells | March 9, 2018

Trainline has created a two-minute film with showing what it calls a “voicebot duet” to promote its voice app for Google Assistant. Read More

News / Technology

Omega World Travel launches Alexa skill for travel managers

By Jamie Biesiada - Travel Weekly | March 8, 2018

The use of voice technology facilitated by smart devices like Amazon's Echo is surging in popularity among consumers, and Omega World Travel is among the travel companies now entering the space. Read More

News / Technology

Honeywell creates voice-controlled thermostat for hotel rooms

By Mitra Sorrells | March 7, 2018

Honeywell is tapping into the trends of increased automation and the use of voice technology with the launch of its latest thermostat for the hospitality industry. Read More

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