Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Tripadvisor launches new AI travel planning features
News / Online
Tripadvisor launches new AI travel planning features
By Morgan Hines | October 24, 2023
Tripadvisor is rolling out AI-generated hotel reviews for some oft-reviewed locations. Read More
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
News / Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron | October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make... Read More
Instagram moments boosting importance of travel experiences
News / Online
Instagram moments boosting importance of travel experiences
By D.J. Catron | October 5, 2023
While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.   Read More
Poor security, clunky processes driving online hotel booking abandonment
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
Kayak, Tripadvisor on growing their in-house media studios
News / Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines | September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.   Read More
Will EU’s drive to regulate STRs lead to more data-driven policies?
News / Online
Will EU’s drive to regulate STRs lead to more data-driven policies?
By Derek Catron | September 13, 2023
A new report from eu travel tech shows how the greater availability of data could lead to more targeted measures on short-term rentals in Europe.   Read More
The Phocuswright Conference 2023 – program, speakers and discount
News / Online
The Phocuswright Conference 2023 – program, speakers and discount
By PhocusWire | September 12, 2023
The travel industry's leaders and newest entrants gather in Fort Lauderdale November 13-16 for The Phocuswright Conference. Read More
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
News / Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells | August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch. Read More
Tripadvisor integrates OpenAI for travel planning
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.  Read More
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
Tripadvisor Q1 revenue up 42% compared to 2022
News / Online
Tripadvisor Q1 revenue up 42% compared to 2022
By Mitra Sorrells | May 3, 2023
Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022. Read More
Tripadvisor says it's catching more fake reviews
News / Online
Tripadvisor says it's catching more fake reviews
By Linda Fox | April 12, 2023
In its latest Review Transparency Report, the company said its detection process picked up 72% of submissions before they were published on the platform, up five percentage points on its 2020 figure. Read More
Viator's Ben Drew on further growth, educating consumers
News / Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox | April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years. Read More
WATCH: Visualization of revenue for digital travel brands through 2022
News / Online
WATCH: Visualization of revenue for digital travel brands through 2022
By PhocusWire | March 23, 2023
From a revenue standpoint, 2022 was an up year for most online travel brands, with many reporting record financial results. Read More
The Phocuswright Conference 2026