Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Tripadvisor integrates OpenAI for travel planning
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.  Read More
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
Tripadvisor Q1 revenue up 42% compared to 2022
News / Online
Tripadvisor Q1 revenue up 42% compared to 2022
By Mitra Sorrells | May 3, 2023
Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022. Read More
Tripadvisor says it's catching more fake reviews
News / Online
Tripadvisor says it's catching more fake reviews
By Linda Fox | April 12, 2023
In its latest Review Transparency Report, the company said its detection process picked up 72% of submissions before they were published on the platform, up five percentage points on its 2020 figure. Read More
Viator's Ben Drew on further growth, educating consumers
News / Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox | April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years. Read More
WATCH: Visualization of revenue for digital travel brands through 2022
News / Online
WATCH: Visualization of revenue for digital travel brands through 2022
By PhocusWire | March 23, 2023
From a revenue standpoint, 2022 was an up year for most online travel brands, with many reporting record financial results. Read More
Tripadvisor CMO talks travel marketing, membership, video
News / Online
Tripadvisor CMO talks travel marketing, membership, video
By Linda Fox | March 16, 2023
Tripadvisor's chief marketing officer John Boris, who joined the company in late 2022, shares more on the company's strategy as well as his thoughts on the state of travel marketing. Read More
European regulators agree on rentals data sharing approach
News / Online
European regulators agree on rentals data sharing approach
By Linda Fox | March 2, 2023
Ministers for competitiveness agreed on the approach as part of a wider strategy for a “balanced tourism ecosystem.” Read More
paul-english-deets-app
News / Startups
Kayak co-founder prepares to launch hotel reviews and booking in new app
By Mitra Sorrells | February 17, 2023
Paul English says his goal is to have restaurant, hotel and event reviews and bookings available in the Deets app for 15 cities across the United States by the end of 2023. Read More
Tripadvisor CEO outlines new three-prong strategy
News / Online
Tripadvisor CEO outlines new three-prong strategy
By Mitra Sorrells | February 16, 2023
New CEO Matt Goldberg provided details of the strategy, describing the overarching concept as creating a “modern media marketplace for travel.” Read More
tripadvisor-q4-2022
News / Online
Viator accounted for more than one-third of Tripadvisor’s revenue in 2022
By Mitra Sorrells | February 14, 2023
Viator brought in $493 million in revenue in 2022, up 168% year-over-year, and more than half the $966 million in revenue brought in by Tripadvisor Core. Read More
Similarweb December report
News / Online
Tripadvisor, Airbnb, Expedia, Booking.com web traffic bodes well for 2023
By Derek Catron | January 24, 2023
New report from Similarweb suggests visits to the biggest online travel agencies in December increased enough on both a monthly and yearly basis to keep "revenge travel" going into the new year. Read More
What will ChatGPT mean for the travel industry?
News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
Travel’s movers, shakers and newsmakers 2022
News / Online
Travel’s movers, shakers and newsmakers 2022
By PhocusWire | December 21, 2022
These are the people and topics that have made headlines in 2022 and that we expect to hear more about in 2023. Read More
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