Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Pivotal moments in 2014: when Amazon made a hotel play
News / Distribution
Pivotal moments in 2014: when Amazon made a hotel play
By Patrick Landman | December 29, 2014
In case you missed it, Amazon, possibly the biggest ecommerce website in the world, has entered into the hotel distribution game. It has recently started contracting hotels in the US. Are we looking a Read More
Tapping emotions at the moment of booking
News / Distribution
Tapping emotions at the moment of booking
By Viewpoints | December 29, 2014
When you think of it, it might seem like an obvious question: what motivates people to travel on holiday and what are they looking to gain from the experience? And yet, historically there has been Read More
Pivotal moments in 2014: tours and activities (finally) on the radar
News / Distribution
Pivotal moments in 2014: tours and activities (finally) on the radar
By Stephen Joyce | December 23, 2014
It's hard not to think of tours and activities in 2014 without recalling two critical moments. The first is undoubtedly the purchase of Viator by TripAdvisor, signalling a pivotal moment in the tou Read More
Pivotal moments in 2014: TripAdvisor and the entire trip
News / Distribution
Pivotal moments in 2014: TripAdvisor and the entire trip
By Kevin May | December 23, 2014
It might seem to make perfect sense now, but many would admit to being surprised when TripAdvisor bought Viator for $200 million in July this year. The move came just 10 weeks after TripAdvisor had Read More
New TV commercials show how far TripAdvisor has evolved [VIDEO]
News / Distribution
New TV commercials show how far TripAdvisor has evolved [VIDEO]
By Kevin May | December 18, 2014
Travellers in the UK will be the latest to see how far TripAdvisor has moved beyond its original strategy of sharing reviews of hotels. The company's new 20 and 30-second spots, debuting in the UK Read More
When do TripAdvisor reviews help and hurt bookings?
News / Online
When do TripAdvisor reviews help and hurt bookings?
By Viewpoints | December 17, 2014
A/B testing still dominates the optimization space, particularly for travel brands. It remains the most used testing method for improving conversion rates. By contrast, for reasons ranging from Read More
How do online travel agencies win with loyalty?
News / Distribution
How do online travel agencies win with loyalty?
By Viewpoints | December 15, 2014
Some of the main customer acquisition techniques of online travel agencies were analysed in the first part of this article. NB: This is an analysis by Francesco Canzoniere, ex-CEO of Viajar and now Read More
The rise of mobile to drive bookings of in-destination services
News / Technology
The rise of mobile to drive bookings of in-destination services
By Viewpoints | December 3, 2014
Mobile devices are now outperforming PCs in terms of both product sales and broadband subscriptions. As a result, mobile is going to play an increasingly central role in the travel industry in the Read More
Beyond user reviews - how to boost conversions by mining TripAdvisor
News / Online
Beyond user reviews - how to boost conversions by mining TripAdvisor
By Viewpoints | November 27, 2014
TripAdvisor is now home to 190 million reviews – that’s a staggering amount of content. And for travel marketers, it’s a messaging gold mine. NB: This is an analysis by Dustin Walker, owner of J Read More
The two sides of ground transportation disruption
News / Distribution
The two sides of ground transportation disruption
By Viewpoints | November 21, 2014
Legacy ground transportation has truly been disrupted in just the past few years. Companies like Uber, Lyft, Hailo, Sidecar and Gett, alongside Indian startup Olacabs and Didi Dache in China and do Read More
THack Barcelona - the ultimate quick-fire hack
News / Technology
THack Barcelona - the ultimate quick-fire hack
By Linda Fox | November 21, 2014
When you lock a bunch of creative people in a room for a day, it's difficult to predict what might come out at the end. THack Barcelona was no exception. In many ways the brief was wide open - a Read More
Brand versus product: the rise of the travel meta brand
News / Distribution
Brand versus product: the rise of the travel meta brand
By Viewpoints | November 19, 2014
Sorry brand marketers, the travel industry has moved on. It is no longer sufficient to spend millions of pounds advertising your airline or hotel chain on TV or radio… or even online. Not only a Read More
TripAdvisor condemns hotelier who fines guests for bad reviews
News / Online
TripAdvisor condemns hotelier who fines guests for bad reviews
By Kevin May | November 18, 2014
TripAdvisor has slammed a British hotelier who "fined" a guest for leaving a negative review on the review site after their stay. A husband and wife staying at the Broadway Hotel in Blackpool got a Read More
TripAdvisor begins integrating Viator listings with tour comparisons
News / Distribution
TripAdvisor begins integrating Viator listings with tour comparisons
By Nick Vivion | November 13, 2014
After acquiring Viator for $200 million earlier this year, TripAdvisor has begun to integrate Viator into its core platform. The first integration is a direct comparison widget for specific attractio Read More
One small step for TripAdvisor, one giant leap for tours and activities
News / Distribution
One small step for TripAdvisor, one giant leap for tours and activities
By Stephen Joyce | November 12, 2014
I wrote a post almost two years ago to the day titled Putting the supplier cart before the distributor horse in travel. In that article in November 2012, I outlined a basic structure for connecting Read More
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