Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

TripAdvisor earnings full year 2017
News / Online
TripAdvisor has revenue elsewhere to thank as hotel growth remains flat
By Mitra Sorrells | February 14, 2018
TripAdvisor turned in modest 5% growth in total revenue for 2017 but a notable 24% increase in revenue in its non-hotel category.    Read More
American Express buys Mezi chatbot
News / Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More
Video: How to become TripAdvisor's top (fake) restaurant
News
Video: How to become TripAdvisor's top (fake) restaurant
By Nick Vivion | January 26, 2018
TripAdvisor is often a target for those who want to benefit from a better position in the review website's listings. Obviously, it's all about financial gain -- the higher up a business is in the rank Read More
Engagement Labs ranking travel sites
News / Online
Online vs. offline: Where travel brands drive the most positive sentiment
By Mitra Sorrells | January 18, 2018
Most online travel sites are generating better brand awareness via consumers’ face-to-face conversations than they are through social media, according to a report from Engagement Labs, which analyzes... Read More
As online travel matures in the West, what does the next chapter look like?
Opinion / Online
As online travel matures in the West, what does the next chapter look like?
By Kei Shibata - Venture Republic | January 18, 2018
As the global online travel market reaches a turning point, what lies in store for all players, from global to local? Read More
Expedia and TripAdvisor win consumer hearts and minds online and offline
News / Online
Expedia and TripAdvisor win consumer hearts and minds online and offline
By Marisa Garcia | January 17, 2018
Data and analytics platform Engagement Labs has released its latest TotalSocial rankings of the top-performing online travel agency  and travel search brands in the US, showing Expedia and TripAdvisor Read More
Fighting for the top slot in hotel SEM and SEO
News / Distribution
Fighting for the top slot in hotel SEM and SEO
By Marisa Garcia | January 11, 2018
A new report by L2 “Luxury Hotels: Google Hotel Finder vs OTAs” highlights a shift in the advertising strategies of leading hotel brands as these continue their direct booking battle with the leading Read More
tripadvisor operational changes
News / Online
TripAdvisor business units overhauled, two execs depart
By Jill Menze | January 10, 2018
TripAdvisor is undergoing operational changes, a representative from the user review giant has confirmed. Read More
Data trends in 2017: TripAdvisor pivot, Costco's rise and what they mean for the travel industry
News
Data trends in 2017: TripAdvisor pivot, Costco's rise and what they mean for the travel industry
By Viewpoints | January 10, 2018
This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. The digital travel ecosystem is constantly evolving. Key players come and go, and market trends often shift t Read More
Booking.com and Hotels.com gain from TripAdvisor switch
News / Online
Booking.com and Hotels.com gain from TripAdvisor switch
By Kevin May | January 3, 2018
TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More
What travel brands can learn about reputation from a shed in London
News / Online
What travel brands can learn about reputation from a shed in London
By Marisa Garcia | January 2, 2018
A recent exposé by Vice on TripAdvisor’s ratings system vulnerabilities to fake reviews and fraud, raises fresh questions on the value for travel brands of relying on online ratings and social media p Read More
Viator founder slams TripAdvisor over strategy
News / Online
Viator founder slams TripAdvisor over strategy
By Kevin May | December 8, 2017
TripAdvisor has been accused of neglecting its Viator tour and activity booking business by the man who created it in 1995. Read More
google-football
News / Online
Where are Google's travel search ambitions?
By Kevin May | November 17, 2017
It’s beginning to feel like a different era when Google bought ITA Software in 2010 for $700 million. Read More
tnoozLIVE@Arival: TripAdvisor's tours and activities lead Ben Drew
News
tnoozLIVE@Arival: TripAdvisor's tours and activities lead Ben Drew
By Nick Vivion | November 16, 2017
This is the continuation of a series of articles spun out of tnoozLIVE@Arival, recorded live at the Arival in-destination event held at the LINQ in Las Vegas. More clips to come! To learn more about h Read More
travel-search-laptop-desk
Opinion / Online
Time for travel search engines to up their game
By Gilad Berenstein - Utrip | November 15, 2017
With the advent of search engines like Google and Yahoo! almost two decades ago, accessing information became incredibly easy. Read More
The Phocuswright Conference 2026