Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

snapshot-travel-industry-2018-2
Opinion / Technology
Bots, bottled water and search - a varied snapshot of industry issues in 2018
By Simone Puorto | October 25, 2018
Here is a fairly unknown fact: the Hospitality Sales & Marketing Association International is as old as Mount Rushmore in the U.S. Read More
Tours and activities: the next frontier for airlines?
News / Distribution
Tours and activities: the next frontier for airlines?
By Jill Menze | October 17, 2018
Do airlines want to enter the tours and activities game? On the list of priorities, airlines are interested in selling their core product - flights - first and foremost, says Tamas Hanyi, general... Read More
The metasearch model, part 2: The transition to meta-book
News / Distribution
The metasearch model, part 2: The transition to meta-book
By Mitra Sorrells | October 15, 2018
In the early days of metasearch, roughly the first decade of the 21st century, the model was strictly one of price comparison and referral.    Read More
Shaken, not stirred, by a travel sector now following a familiar pattern
News / Technology
Shaken, not stirred, by a travel sector now following a familiar pattern
By Stephen Joyce - Rezgo | October 9, 2018
The path that I was dutifully walking ended up not being the path that the rest of the industry was taking. Read More
TripAdvisor Experiences TV campaign
News / Online
TripAdvisor signals importance of tours and activities with TV ad launch
By Mitra Sorrells | October 9, 2018
TripAdvisor is trying a new strategy to encourage travelers to book tours and activities on its platform.   Read More
TripAdvisor's new focus on social has hurdles to overcome
News / Online
TripAdvisor's new focus on social has hurdles to overcome
By Jamie Biesiada - Travel Weekly | October 1, 2018
TripAdvisor will introduce a social media-like component to its website positions - but it is the beginning of an uphill battle to win consumers away from Facebook and other platforms, analysts caution. Read More
VIDEO: Two opposing views on Google's entry into tours and activities
News / Online
VIDEO: Two opposing views on Google's entry into tours and activities
By Kevin May | September 28, 2018
Google has always been involved in tours and activities - suppliers and online travel agencies would spend their digital marketing dollar with the search, as other brands do elsewhere in the industry. Read More
VIDEO: TripAdvisor opens up about Bokun acquisition
News / Distribution
VIDEO: TripAdvisor opens up about Bokun acquisition
By Kevin May | September 26, 2018
Bokun customers will get a better placement in TripAdvisor listings for tours and activities, the company has admitted for the first time. Read More
What does TripAdvisor's move to social and personal mean for reviews?
News / Technology
What does TripAdvisor's move to social and personal mean for reviews?
By Marisa Garcia | September 18, 2018
TripAdvisor has announced plans to relaunch as a "travel feed", a personalized social media mash-up that delivers to members familiar Twitter-esque, Facebook-like pages. For TripAdvisor, it is creatin Read More
tripadvisor plots social network
News / Online
TripAdvisor plots social network, goes all-in on personalization
By Jill Menze | September 18, 2018
TripAdvisor is betting big on social media with the launch of “the new TripAdvisor” - a revamp of the platform that allows users to connect with fellow travelers as well as brands, publishers and... Read More
Offline part 3 tours and activities
News / Technology
Back in the offline world, part 3: Tours and activities
By Mitra Sorrells | September 17, 2018
 2018 may be remembered as a tipping point for the digitization of the tours and activities sector within the global travel industry.  Read More
QOTW: Something about getting locked up
News / Online
QOTW: Something about getting locked up
By PhocusWire | September 14, 2018
Quote from Brad Young, vice president, associate general counsel, at TripAdvisor, in an article on PhocusWire this week. Read More
TripAdvisor heralds landmark moment as fake reviews business is busted
News / Online
TripAdvisor heralds landmark moment as fake reviews business is busted
By Marisa Garcia | September 13, 2018
The value of reviews is substantial, for travelers who rely on them and for travel companies that benefit from them. But wherever there is value, there is always someone trying to run a game. Now T Read More
TripAdvisor declares fake reviewer jail term a "landmark ruling"
News / Online
TripAdvisor declares fake reviewer jail term a "landmark ruling"
By Jill Menze | September 12, 2018
The owner of a fraudulent reviews business has been sentenced to prison and fined in what TripAdvisor considers a milestone for the internet. Read More
Startups part 1 investors' perspective
News / Startups
Surveying the travel startup landscape, part 1: The investors’ perspective
By Mitra Sorrells | August 7, 2018
This month we're digging into the topic of startups, aiming to understand the challenges and opportunities from the perspective of various players in the field, beginning with insights from venture... Read More
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