Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

tripadvisor-reviews-feedback
News / Online
Travelers more likely to convert if owners respond to reviews
By Linda Fox | November 29, 2019
Research from TripAdvisor shows the benefit of responses from hotels and restaurants to reviews. Read More
WATCH: A visual history of digital travel company revenues
News / Online
WATCH: A visual history of digital travel company revenues
By Steven Lerner | November 22, 2019
PhocusWire documented the entire history of quarterly total revenues since the first digital brands IPOed in the mid-1990s. Read More
tripadvisor-brand-business-lindsay-nelson
Interview / Online
Brand Business - Lindsay Nelson of TripAdvisor
By Mitra Sorrells | November 20, 2019
Lindsay Nelson is TripAdvisor's president of core experience, overseeing brand, content development and revenue-generating products and features. Read More
Trip.com Group Q3 2019 Earnings
News / Online
Trip.com Group operations income up 52% as company begins new chapter
By Steven Lerner | November 14, 2019
Net revenue grew 12% year-over-year to $1.47 billion for newly named online travel agency group. Read More
TripAdvisor forms joint venture with Trip.com Group, reports decline in Q3 revenue
News / Online
TripAdvisor forms joint venture with Trip.com Group, reports decline in Q3 revenue
By Steven Lerner | November 7, 2019
The U.S.-based travel and reviews website reported a 7% year-to-year decrease in total revenue for the third quarter to $428 million. Read More
tripadvisor sponsored placements direct booking
News / Online
TripAdvisor helps hoteliers boost direct bookings through new Sponsored Placements feature
By Jill Menze | October 23, 2019
TripAdvisor is introducing a direct-booking feature to its Sponsored Placements product for accommodation providers designed to help them boost revenue. Read More
Sounding Off: Reviews should be about quality, not quantity
Interview / Online
Sounding Off: Reviews should be about quality, not quantity
By PhocusWire | October 18, 2019
The narrative around reviews has completely changed. It's no longer about volume but relevancy - something that is much harder to do. Read More
tripadvisor lindsay nelson webintravel
News / Online
TripAdvisor ponders the platform’s future direction, monetization and competing with Google
By Mitra Sorrells | October 16, 2019
TripAdvisor's president of core experience took the stage at WebInTravel's conference in Singapore to discuss the brand's ideas for the years ahead. Read More
TripAdvisor axes tickets to whale and dolphin parks
News / Online
TripAdvisor axes tickets to whale and dolphin parks
By Kevin May | October 2, 2019
TripAdvisor says attractions currently on sale on the site and subsidiary Viator that are found to breach the new rules will be removed over the next few months. Read More
Consolidation to come in technology for tours and activities
Opinion / Technology
Consolidation to come in technology for tours and activities
By Douglas Quinby - Arival | October 2, 2019
Scores of overlooked companies are laying the essential plumbing to wire up travel’s third-largest and most fragmented sector. Read More
tripadvisor new transparency report
News / Online
TripAdvisor shares fake review data in new “Transparency Report”
By Mitra Sorrells | September 16, 2019
TripAdvisor has created its first "Review Transparency Report" detailing its processes and rate of fraud detection. Read More
Booking.com, Skyscanner, Ctrip and TripAdvisor join travel sustainability pact
News / Online
Booking.com, Skyscanner, Ctrip and TripAdvisor join travel sustainability pact
By Kevin May | September 3, 2019
The quartet will work together in a series of initiatives to educate, raise awareness and, in their words, "promote positive change." Read More
tripadvisor free wi fi restaurants
News / Technology
TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts
By Mitra Sorrells | August 20, 2019
TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in return for sharing their email or social media credential. Read More
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
News / Online
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
By Kevin May | August 8, 2019
Revenue increased from $376 million to $422 million over the course of the first and second quarters of 2019 but year-over-year the business is down 3% in the comparable three-month periods. Read More
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
Opinion / Distribution
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
By Olan O’Sullivan - TrekkSoft | August 6, 2019
Are the investments by Booking Holdings and TripAdvisor about supporting their consumer offerings rather than offering compelling solutions for operators to run their businesses? Read More
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