Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Consolidation to come in technology for tours and activities
Opinion / Technology
Consolidation to come in technology for tours and activities
By Douglas Quinby - Arival | October 2, 2019
Scores of overlooked companies are laying the essential plumbing to wire up travel’s third-largest and most fragmented sector. Read More
tripadvisor new transparency report
News / Online
TripAdvisor shares fake review data in new “Transparency Report”
By Mitra Sorrells | September 16, 2019
TripAdvisor has created its first "Review Transparency Report" detailing its processes and rate of fraud detection. Read More
Booking.com, Skyscanner, Ctrip and TripAdvisor join travel sustainability pact
News / Online
Booking.com, Skyscanner, Ctrip and TripAdvisor join travel sustainability pact
By Kevin May | September 3, 2019
The quartet will work together in a series of initiatives to educate, raise awareness and, in their words, "promote positive change." Read More
tripadvisor free wi fi restaurants
News / Technology
TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts
By Mitra Sorrells | August 20, 2019
TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in return for sharing their email or social media credential. Read More
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
News / Online
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
By Kevin May | August 8, 2019
Revenue increased from $376 million to $422 million over the course of the first and second quarters of 2019 but year-over-year the business is down 3% in the comparable three-month periods. Read More
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
Opinion / Distribution
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
By Olan O’Sullivan - TrekkSoft | August 6, 2019
Are the investments by Booking Holdings and TripAdvisor about supporting their consumer offerings rather than offering compelling solutions for operators to run their businesses? Read More
Suppliers, beware: A threat lurks in tours and activities distribution
Opinion / Distribution
Suppliers, beware: A threat lurks in tours and activities distribution
By Tao Tao - GetYourGuide | August 1, 2019
There is a growing threat to the future of tours and activities: the loss of independence in reservation systems, thanks to acquisitions by TripAdvisor and Booking Holdings. At GetYourGuide, we don’t... Read More
TripAdvisor DMO advertising product
News / Online
TripAdvisor launches sponsored content options for DMOs
By Mitra Sorrells | July 25, 2019
TripAdvisor has created new advertising options for DMOs within the destination-focused travel feed. Read More
TripAdvisor still inspires booking confidence, new study shows
News / Online
TripAdvisor still inspires booking confidence, new study shows
By Jill Menze | July 16, 2019
Despite cries of fake content infiltrating reviews sites, travelers are still turning to TripAdvisor ahead of booking trips, a new study shows. Read More
hotel-metasearch-marketing-channel-2
Opinion / Distribution
How metasearch became the most important marketing channel in travel
By Pablo Delgado - Mirai | July 10, 2019
Six years on from their early phases, metasearch engines now dominate, exceeding investment in other ads in 2017 and growing even faster ever since. Read More
VIDEO: Insights and truths in online travel from Asia Pacific
News / Online
VIDEO: Insights and truths in online travel from Asia Pacific
By PhocusWire | July 8, 2019
Every online travel brand or tech company makes mistakes along the way - they would be foolhardy to suggest otherwise. Read More
booking-reviews-influence
News / Online
Booking.com talks up importance of reviews in travel decisions, especially for rentals
By Linda Fox | June 14, 2019
The OTA's survey of 21,500 travelers globally reveals that 53% of travelers have decided not to book accommodation because of negative reviews about a host. Read More
online-travel-booking-yieldify
News / Online
Frustration with online travel booking continues as consumers consult more sites
By Linda Fox | June 13, 2019
The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research. Read More
TripAdvisor adds safety features to reviews
News / Technology
TripAdvisor adds safety features to reviews
By Linda Fox | May 15, 2019
TripAdvisor has added new features to the platform enabling travelers to find reviews that include information around safety-related incidents. Read More
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
News / Distribution
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
By Linda Fox | May 8, 2019
TripAdvisor reports a slight decrease in revenue for Q1 2019 while revenue for its experiences and restaurants units is up almost a third. Read More
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