Trip.com Group

News / Technology

A snapshot of AI developments in travel in 2025

By Linda Fox | November 17, 2025

AI-focused launches and partnerships have been a weekly, sometimes daily, feature of travel tech news in 2025—and the pace is unlikely to let up. Read More

News / Distribution

Hotels and OTAs shift focus from channels to guests

By Yeoh Siew Hoon - WiT | November 11, 2025

At WiT Singapore, hotels and OTAs found common ground in a new battleground: trust, experience and emotion. Read More

News / Technology

3 innovators on reinvention, AI and metasearch's second act

By Yeoh Siew Hoon - WiT | October 30, 2025

Skyscanner's Gareth Williams, Wego's Ross Veitch and Travel.jp's Kei Shibata looked back on the early days of disruption and forward to what comes after metasearch. Read More

News / Technology

Trip.com Group's COO Xing Xiong reflects on the AI age

By Yeoh Siew Hoon - WiT | October 24, 2025

At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating disruption, the limits of AI and why human passion remains the most irreplaceable asset in travel. Read More

News / Online

Senior travel trends - adapting to technology and finding community

By Marisa Garcia | September 30, 2025

Trip.com Group has devised special programs for senior travelers and sees a potential $1 trillion market from the cohort in the next three to five years. Read More

News / Technology

Travel tech flashback: What made headlines in 2024?

By Morgan Hines | September 10, 2025

The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves. Read More

News / Online

OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B

By Linda Fox | September 8, 2025

OTAs are looking to drive efficiency as they diversify from performance marketing to other channels, including social and AI-powered search. Read More

News / Online

Trip.com Group unveils AI trip planner

By Linda Fox | August 28, 2025

During the company's Q2 2025 earnings call, chairman James Liang said AI remains central to strategy, adding that OTAs are "uniquely positioned" to lead the development of travel-focused AI. Read More

News / Online

Travalyst CEO Sally Davey to step down after 5 years

By Linda Fox | August 27, 2025

Travalyst is looking internally and externally for a CEO to replace Sally Davey, who plans to step down in December. Read More

News / Online

MakeMyTrip raises $2.6B to buy back stake from Trip.com Group

By Linda Fox | June 23, 2025

Trip.com Group, then Ctrip, initially invested in MakeMyTrip in early 2016 and then upped its stake three years later. Read More

News / Online

OTA marketing spend rose in Q1 2025

By Linda Fox | June 3, 2025

As Airbnb, Booking Holdings, Expedia Group and Trip.com Group continue to up marketing spend, PhocusWire looks at what they're saying about these investments. Read More

News / Online

Trip.com Group increases Q1 revenue, inbound travel bookings surge 100%

By Linda Fox | May 20, 2025

Trip.com Group said South Korea, Thailand, Malaysia and Indonesia are some of the fastest growing source markets as it reported Q1 2025 earnings. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: TourRadar, Spotnana, Mews and more...

By PhocusWire | May 16, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

Asia’s full rebound meets AI revolution: Leapfrogging into the future

By Yeoh Siew Hoon - WiT | March 26, 2025

For Schubert Lou, chief operating officer at Trip.com, 2025 marks a defining moment for the travel industry, given the full return of Asia and AI acceleration. Read More

News / Technology

Trip.com Group, WTTC provide glimpse of future technology game changers

By Linda Fox | March 5, 2025

The Trip.com Group/WTTC study is divided into four trend areas-digital technologies, financial technologies, future of mobility and breakthrough innovations- and evaluates why the trends are important... Read More

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