Travel Planning

News / Technology

How generative AI is impacting revenue management for hotels

By Morgan Hines | April 4, 2024

Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More

News / Startups

Dutch startup Stippl announces funding, plans to use generative AI

By Morgan Hines | April 2, 2024

“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More

News / Online

Concur founder Steve Singh and investors acquire Direct Travel

By Linda Fox | April 2, 2024

Direct Travel will integrate technology from Center, Spotnana and Troop as well as its own AI technology to create a more joined up experience for business travelers. Read More

News / Distribution

Trip.com Group on growth strategies, experiences and generative AI

By Linda Fox | April 2, 2024

Trip.com COO Schubert Lou discusses the current focus for the China-based online travel agency and the outlook for travel in 2024. Read More

News / Technology

Google enhances generative AI trip planning – without ads for now

By Mitra Sorrells | March 27, 2024

The suggested itineraries will pull ideas from sites across the web and include things such as reviews, photos and other Google Business profile details for more than 200 million places around the... Read More

News / Online

Booking.com drops "Travel Sustainable" program

By Linda Fox | March 26, 2024

Booking.com has removed its "Travel Sustainable" badge recognizing properties for sustainability efforts following discussions with the Netherlands Consumer and Markets Authority. Read More

News / Technology

How technology is evolving to help hotels monetize spaces

By Linda Fox | March 26, 2024

Travel technology companies including DerbySoft, Journey and Mews are helping hotels and other accommodation providers explore different revenue streams. Read More

News / Technology

Marriott tests AI search tool for rental product

By Linda Fox | March 22, 2024

The search with artificial intelligence tool is in a test phase initially and was developed in partnership with Publicis Sapient. Read More

News / Technology

D-Edge builds out hospitality tech offering with acquisition of LoungeUp

By Linda Fox | March 21, 2024

Accor-owned D-Edge said the acquisition “marks a significant step" toward integrated solutions covering the entire guest journey. Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

News / Online

Exploring the travel payments landscape in Asia

By Linda Fox | March 20, 2024

PhocusWire discusses the complexities of travel payments in Asia with Agoda chief commercial officer Damien Pfirsch. Read More

News / Technology

Concur aims to drive automation, improve user experience with updates

By Linda Fox | March 19, 2024

Key elements of the updates, launched at its Fusion event in the U.S. this week, include enhancing Concur Travel, a partnership with Mastercard and further automating Concur Expense. Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

Interview / Technology

CEO Spotlight - Sam Gilliland of Accelya

By Linda Fox | March 18, 2024

Gilliland spent more than 20 years at Sabre, starting as a software engineer and ending up as CEO, a position he held for 10 years until he left in 2013. He spent some time in private equity before... Read More

News / Technology

Despegar shares AI trip planner details, reports record quarter

By Linda Fox | March 15, 2024

During its Q4 and full-year 2023 results, the company said it had achieved its highest gross bookings since its IPO in 2017 and shared further details of its AI trip assistant Sofia. Read More

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