Travel Planning

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

News / Online

Exploring the travel payments landscape in Asia

By Linda Fox | March 20, 2024

PhocusWire discusses the complexities of travel payments in Asia with Agoda chief commercial officer Damien Pfirsch. Read More

News / Technology

Concur aims to drive automation, improve user experience with updates

By Linda Fox | March 19, 2024

Key elements of the updates, launched at its Fusion event in the U.S. this week, include enhancing Concur Travel, a partnership with Mastercard and further automating Concur Expense. Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

Interview / Technology

CEO Spotlight - Sam Gilliland of Accelya

By Linda Fox | March 18, 2024

Gilliland spent more than 20 years at Sabre, starting as a software engineer and ending up as CEO, a position he held for 10 years until he left in 2013. He spent some time in private equity before... Read More

News / Technology

Despegar shares AI trip planner details, reports record quarter

By Linda Fox | March 15, 2024

During its Q4 and full-year 2023 results, the company said it had achieved its highest gross bookings since its IPO in 2017 and shared further details of its AI trip assistant Sofia. Read More

News / Technology

Travel companies expect "moderate to aggressive" tech investment increase in 2024

By Linda Fox | March 14, 2024

New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More

News / Online

What a U.S.TikTok ban could mean for travel industry

By D.J. Catron | March 14, 2024

While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More

News / Online

Airbnb's Stephenson on expansion beyond the core and AI

By PhocusWire | March 12, 2024

Airbnb announced CFO Dave Stephenson would be taking up the newly created role of chief business officer to oversee its growth plans. Read More

News / Online

Point.me announces American Express partnership

By Morgan Hines | March 11, 2024

American Express card members will be able to use Point.me, a PhocusWire Hot 25 Travel Startup for 2024, to search for reward flights. Read More

News / Technology

Amadeus acquires B2B payments specialist Voxel

By Linda Fox | March 11, 2024

Amadeus said the acquisition supports its vision for a "smooth travel payment experience" and will complement its payments business, Outpayce. Read More

News / Online

GetYourGuide is hiring a TikTok content creator: Here’s why

By Morgan Hines | March 11, 2024

Despite accelerating efforts to ban TikTok in the United States, GetYourGuide's job opening for a dedicated TikTok creator has received overwhelming interest. Read More

News / Technology

WTTC partners with Oliver Wyman to drive sustainability in travel

By Linda Fox | March 7, 2024

WTTC and Oliver Wyman are helping the industry navigate the regulatory landscape when it comes to sustainability, while startups BeCause and Weeva are helping hotels with data collection and insights. Read More

News / Technology

OpenAI wants to inspire European cities to use GenAI for tourism

By Mitra Sorrells | March 6, 2024

OpenAI is partnering with the city of Dublin to create an itinerary planner built on GPT-4 and to host a workshop in the fall for leaders of other tourism destinations across the EU. Read More

News / Online

Evaneos invests in Planeterra as part of partnership to foster community tourism

By Mitra Sorrells | March 6, 2024

Evaneos is an online marketplace connecting travelers with local tourism agencies around the world, and Planeterra is a nonprofit founded by G Adventures founder Bruce Poon Tip. Read More

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