Travel Planning

News / Technology

Sabre Hospitality deploys first generative AI tool

By Linda Fox | June 18, 2024

SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve the serve it provides the company's hotel customers. Read More

News / Online

Satisfi Labs acquires omnichannel marketing automation platform Factoreal

By Mileva Sapic | June 18, 2024

Satisfi said the acquisition will improve customer engagement powered by conversational AI technology for its clients that include destination marketing organizations, zoos, museums and... Read More

News / Technology

No big bang for generative AI in corporate travel yet

By Linda Fox | June 18, 2024

On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More

Interview / Startups

STARTUP STAGE: Stellar allows consumers to repurpose their unused reservations

By Mileva Sapic | June 17, 2024

Stellar is a marketplace committed to reselling nonrefundable and noncancellable reservations and tickets across a broad spectrum of experiences, including travel, dining, concerts and sporting events. Read More

Opinion / Online

TikTok's tips on effective strategies for travel marketing

By Gav Buggy - TikTok | June 17, 2024

Travel content is blowing up on social media, providing no shortage of ways for travel pros to connect with customers, partners and suppliers to boost their profile and profits. Read More

Interview / Startups

Holidayheroes: EMEA People’s Choice Award winner at Phocuswright Europe 2024

By PhocusWire | June 17, 2024

Travel industry research authority Phocuswright announced the people's choice award winner of the latest Phocuswright Innovation Platform program Launch: EMEA. Read More

News / Online

How sustainable travel companies are helping consumers, brands understand certification

By Morgan Hines | June 14, 2024

James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More

News / Startups

Viator's origin story - a tale of a prince and a girl from Tasmania

By Linda Fox | June 14, 2024

Viator founder Rod Cuthbert shared the Phocuswright Europe 2024 Center Stage with Thayer Ventures' Chris Hemmeter to discuss how the tours and activities company came to be, selling it to Tripadvisor... Read More

News / Online

Why niche can be nice in the massive world of online travel

By Morgan Hines | June 13, 2024

The wide-ranging conversation on the environment for smaller online travel sites touched on the challenges and rewards of working in a smaller, specialized space. Read More

News / Online

Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds

By Morgan Hines | June 12, 2024

The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.” Read More

News / Technology

As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz

By PhocusWire | June 11, 2024

When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about generative AI. Read More

News / Startups

Holibob adds funding for experiences technology push

By Linda Fox | June 10, 2024

Holibob, a PhocusWire Hot 25 Startup for 2023, said it plans to use the funds to further develop its technology, including its experiences marketing platform, to help travel brands and destinations sell... Read More

News / Online

Online travel platforms tapping into business travel rebound

By Linda Fox | June 10, 2024

While Booking.com for Business has struck up some new partnerships, other OTAs are building out their business travel offerings with additional products and services. Read More

News / Online

Gen Z, millennials less interested in loyalty travel, OAG survey finds

By Morgan Hines | June 7, 2024

OAG’s North American survey included 2,000 travelers with intent to analyze services including rewards programs and ticket inclusions and how those might be driving purchasing habits. Read More

Opinion / Technology

How generative AI can tackle “information overload” and empower travelers

By Emily Weiss - Accenture | June 7, 2024

The future of travel is bright, and as travelers are bombarded with an overwhelming amount of information on planning their trips, GenAI is the key to unlocking the sector's full potential. Read More

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