Travel Planning

News / Online

Travalyst begins standardization for accommodation certification suppliers

By Linda Fox | August 29, 2024

The organization has defined three initial criteria, including publicly available standards and third-party audit, by which to measure the compliancy of accommodation certification suppliers. Read More

Interview / Technology

CEO Spotlight: Steve Singh of Spotnana

By Linda Fox | August 29, 2024

Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive chairman of Direct Travel, Troop, Spotnana and Center as well as other technology companies. He is also... Read More

News / Online

Business travel division leads 2X growth for Flight Centre Travel Group

By Mitra Sorrells | August 28, 2024

Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation. Read More

Opinion / Online

How hotels can capture demand for sustainable stays

By Alina Arnelle - BeCause | August 28, 2024

Alina Arnelle of BeCause writes that sustainability data management can give travelers confidence that a hotels’ actions toward the environment are genuine. Read More

News / Technology

Trip.com's Wei: It's the golden age for product leaders in travel

By Yeoh Siew Hoon – Web In Travel | August 27, 2024

The founder of Trip.com's TripGenie discusses what makes her AI travel assistant different from others. Read More

News / Online

Trip.com Group highlights revolutionary powers of AI

By Linda Fox | August 27, 2024

Trip.com Group continues to implement artificial intelligence across operations from customer service to Copilot in engineering and AI tools, such as the curated lists launched in June, to boost the... Read More

News / Online

IATA aims to improve airline communication on interline bags

By Robert Silk - Travel Weekly | August 26, 2024

A new IATA initiative will help airlines better communicate with one another and with airports as they deliver checked bags across interline itineraries. Read More

News / Technology

MultiOn targets travel use cases for its AI agent

By Mitra Sorrells | August 26, 2024

Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications. Read More

News / Technology

More DMOs are using AI to power visitor engagement

By Morgan Hines | August 23, 2024

Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More

Opinion / Online

Is the multi-day tour industry ready for digital transformation?

By Ragnar Fjolnisson - Kaptio | August 23, 2024

Ragnar Fjölnisson, founder of Kaptio, writes that by fully embracing digital transformation, multi-day tour operators can enhance customer satisfaction, drive economic growth and contribute to a more... Read More

News / Online

Travel social content sways some consumers more than others

By Linda Fox | August 23, 2024

Converting looks and likes on social media to actual bookings is a challenge for travel marketers, but Phocuswright research has interesting insights on those consumers most likely to convert. Read More

News / Online

Agilysys acquires spa management software solution Book4Time for $150M

By Mileva Sapic | August 22, 2024

Canada-based Book4Time offers spa management software and ancillary revenue for hotels, resorts and other types of properties in more than 100 countries worldwide. Read More

News / Startups

Steve Singh's latest business travel startup lands $6M for AI agent

By Linda Fox | August 22, 2024

Singh will serve as executive chairman of Otto, which is creating an AI-powered travel assistant to plan, book and support business travelers during a trip. Read More

News / Technology

Canary Technologies brings guest management system to BWH Hotels

By Linda Fox | August 22, 2024

The partnership between BWH Hotels and Canary Technologies will enable the hotel company to increase revenue and engage with guests across multiple touchpoints. Read More