Travel Planning

News / Online

VIDEO: Trip.com on its role in the wider group and the importance of flights

By Linda Fox | September 11, 2019

James Spalding is responsible for building flight content for Trip.com. He spoke to PhocusWire about knocking on airline doors, ambitions for the brand and its role in the wider group. Read More

Opinion / Online

Rethinking the (broken) travel marketing funnel

By Bill Chase - Koddi | September 11, 2019

As the digital media landscape continues to shift, it’s in the mid-funnel where travel brands stand to gain the greatest competitive edge - but only if they move quickly to rebalance their budgets... Read More

Opinion / Distribution

Google price-matching: Are hotel bookings next?

By Gino Engels - OTA Insight | September 6, 2019

With Google testing a "lowest fare" price guarantee on flights, what happens if the guarantee extends to hotels? Read More

News / Technology

Travelport creates voice search for EasyJet’s app

By Mitra Sorrells | September 5, 2019

Dubbed “Speak Now,” the search tool has been created by Travelport using Google Cloud’s natural language understanding tool known as Dialogflow. Read More

News / Technology

Kudos Travel Technology and Amadeus partner to boost business travel offering

By Linda Fox | August 28, 2019

The Australia-based company and Amadeus say they’re combining their technology and will bring new developments to market. Read More

News / Distribution

LuggageHero buys bag-storage competitor Knock Knock City

By Jill Menze | August 26, 2019

The short-term luggage storage market is consolidating, with LuggageHero - one of PhocusWire’s Hot 25 Startups for 2019 - acquiring one of its competitors, Knock Knock City. Read More

News / Online

TravelLocal brings broadcaster Channel 4 on board for Series A funding

By Linda Fox | August 23, 2019

TravelLocal is getting airtime from Channel 4 as it brings the U.K. broadcaster on for its Series A funding. Read More

Interview / Technology

In The Big Chair - Jan Gerlach of Peakwork

By Linda Fox | August 21, 2019

Peakwork was founded in 2009 and provides software to connect supply from airlines, bedbank and other travel companies with online and off distributors. Read More

Opinion / Distribution

What’s next for Google’s expansion into vacation rentals?

By James Burrows - Rentals United | August 16, 2019

With Google entering the vacation rental market, what future developments could impact direct bookings, guest experience, customer ownership and the current ecosystem? Read More

Opinion / Distribution

Careful what you wish for: Attribute-based selling isn't all it's cracked up to be

By Tim Peter - Tim Peter & Associates | August 15, 2019

It doesn't seem that guests really need attribute-based selling, and it's unrealistic to assume that the model will both improve prices for guests and drive more revenue. Read More

News / Technology

Research Spotlight: Are bots the future of brick and mortar?

By Jill Menze | August 14, 2019

A new report from Phocuswright examines how several chatbot startups found a way to turn bot limitations into a feature rather than a bug. Read More

Amex GBT acquires Middle East Kanoo Travel

News / Online

American Express GBT acquires stake in Middle East TMC

By Mitra Sorrells | August 13, 2019

American Express Global Business Travel has taken a 65% stake in Kanoo Travel, a TMC focused on the Middle East. Read More

Opinion / Online

How travel marketers can capture the "momentary market"

By Joel Davis - Mighty Social | August 13, 2019

It wasn’t that long ago that all marketing eyes were on hyper-personalization, yet we have already shifted to an era where each individual customer has their own reality and every moment represents an... Read More

News / Online

TripAdvisor focuses on good news in Experiences as overall revenue continues to fall

By Kevin May | August 8, 2019

Revenue increased from $376 million to $422 million over the course of the first and second quarters of 2019 but year-over-year the business is down 3% in the comparable three-month periods. Read More

Interview / Distribution

In the Big Chair - Dan Ruch of Rocketrip

By Linda Fox | August 7, 2019

Before creating Rocketrip, Ruch was entrepreneur-in-residence at Genacast Ventures for 12 months. He also had a four-year stint at Tremor Video and was a director at AOL. Read More

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