Travel Planning

News / Startups

VIDEO: Singapore Airlines on digital innovation, internal buy-in and prioritizing projects

By Linda Fox | October 1, 2019

Singapore Airlines' Jerome Thil talks to PhocusWire at the World Aviation Festival 2019 on recent digital initiatives and the airline's culture. Read More

From Our Partners / Online

Why destination content is a must and which airlines are outperforming others in this category

By Iñigo Valenzuela - Smartvel | October 1, 2019

By providing inspirational content, airlines can find new ways to connect with future clients and give them a complete online experience. Read More

News / Distribution

HalalBooking lands $2M in funding, plans marketing push

By Linda Fox | September 27, 2019

The funding was led by Azar Gurbanov, co-founder of wellness specialist FSAstore, as well as other individual investors. Read More

travelbank superitinerary product launch

News / Technology

TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place

By Mitra Sorrells | September 26, 2019

TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers in one app. Read More

Interview / Online

In The Big Chair - Keith Tan of the Singapore Tourism Board

By Linda Fox | September 26, 2019

Tan joined the Singapore Tourism Board midway through its 2016-2020 travel marketing strategy, which focuses on stories, fans and channels. Read More

News / Distribution

Paul Abbott gets top American Express GBT job as CEO Anderson steps down

By Linda Fox | September 20, 2019

Abbott comes from a chief commercial officer role within payments at American Express and has been on the board at the business travel unit for four years. Read More

News / Online

VIDEO: Air New Zealand on using a destination to ride the marketing wave

By Kevin May | September 19, 2019

The airline has worked with national tourism groups, movie producers and actors to put New Zealand's recent role as a hub for film making at the center of its marketing. Read More

Opinion / Online

What’s good for millennial travelers is good for all generations

By Matt Walker - LikeWhere | September 18, 2019

The soft boundary lines have come in this not-so-exact science of generation naming and these parameters no longer circumscribe the soundest foundation on which to base travel's marketing efforts. Read More

News / Technology

Trust and finding the right option are top traveler frustrations online

By Linda Fox | September 17, 2019

Trust issues and lengthy search processes are the top frustrations for travelers in Travelport's Global Digital Traveler study. Read More

News / Online

Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management

By Mitra Sorrells | September 17, 2019

Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage visitor volume and timing. Read More

News / Online

TripAdvisor shares fake review data in new “Transparency Report”

By Mitra Sorrells | September 16, 2019

TripAdvisor has created its first "Review Transparency Report" detailing its processes and rate of fraud detection. Read More

News / Technology

Destination marketing, part 2: Opportunities in search and social

By Mitra Sorrells | September 16, 2019

Destinations are embracing platforms such as Google, WeChat, Facebook and Instagram to educate and inspire travelers. Read More

Opinion / Online

Trip Planning 3.0 – this time it’s more than personal

By Manuel Hilty - Nezasa | September 13, 2019

Some survivors are learning from the past, making the most of today’s tech landscape to create fit-for-purpose planning and booking tools for today’s travelers. Read More