Travel Planning

How Google helped unpack the stress from modern travel
Opinion / Online
How Google helped unpack the stress from modern travel
By Finnbar Cornwall, Google UK | May 15, 2019
Working with Hostelworld, which offers backpackers access to tens of thousands of lodgings around the globe, Google has been assessing the challenges that come with modern travel. Read More
phocuswright research personalization
News / Technology
Tailoring the user experience: Personalization, customization or individualization?
By Phocuswright Research  | May 9, 2019
Three fundamental approaches are employed to tailor the user experience based on both explicit traveler preferences and inferred signals derived from past performance. Read More
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
News / Distribution
TripAdvisor sees experiences and restaurant revenue up as investment continues in new areas
By Linda Fox | May 8, 2019
TripAdvisor reports a slight decrease in revenue for Q1 2019 while revenue for its experiences and restaurants units is up almost a third. Read More
culture-trip-ota
News / Online
Culture Trip says online travel agency "bet" is close
By Linda Fox | May 7, 2019
The company raised $80 million last year and brought in former-Expedia U.K. managing director Andy Washington to help launch the OTA. Read More
tourlane-series-c
News / Startups
Tourlane quickly adds $47M, plans international expansion and product development
By Linda Fox | May 7, 2019
The business offers customers the expertise of travel agents combined with online booking - and it's now raised a total of $81 million in funding. Read More
Latin America part 1 overview
News / Online
Latin America, part 1: Mobile, social drive travel forward despite lingering challenges
By Mitra Sorrells | May 6, 2019
For the first piece in our series on Latin America, we explore some of the region's characteristics impacting the travel industry. Read More
Sounding Off: Is tech innovation enough to fix business travel?
Interview / Technology
Sounding Off: Is tech innovation enough to fix business travel?
By PhocusWire | May 3, 2019
Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes that govern it are not as broken as many believe. Read More
Phocuswright Europe 2019 preview Dirk Tietz
Interview / Distribution
In the green room at Phocuswright Europe with... Dirk Tietz
By PhocusWire | May 3, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick. Next up: Dirk Tietz of DER Touristik Group... Read More
How card-linked offers can build loyalty and repeat sales for travel brands
Opinion / Online
How card-linked offers can build loyalty and repeat sales for travel brands
By Phil Seward - Collinson | May 3, 2019
Card-linked offers can help travel organizations analyze and unlock the copious amounts of incremental data produced by their customers. Read More
Digital natives reveal what and who gets their attention with online travel reviews
News / Online
Digital natives reveal what and who gets their attention with online travel reviews
By Kevin May | May 2, 2019
TripAdvisor does not compare to Google for getting online reviews of travel products in the minds of travelers aged between 18 and 28. Read More
new Muslim OTA Rihaala launches
News / Distribution
New OTA targets Muslim travelers looking for halal-friendly destinations
By Mitra Sorrells | April 30, 2019
Rihaala is a new online travel agency focused on halal-friendly destinations and accommodations and user-generated content. Read More
Vacasa partners with e-commerce giant Wayfair to launch interior design program
News / Online
Vacasa partners with e-commerce giant Wayfair to launch interior design program
By Jill Menze | April 25, 2019
The program, which has been in pilot mode over the past year, is designed to boost income for vacation homeowners and multifamily developers by linking them with Vacasa’s in-house design team to... Read More
Four steps to personalize the traveler's path to purchase
Opinion / Online
Four steps to personalize the traveler's path to purchase
By Jay Radia - Yieldify | April 25, 2019
By taking a data-driven approach to the customer journey, travel businesses can better recognize intent signals to personalize the journey to users as they browse. Read More
Grab adds hotel bookings other services
News / Technology
Grab expands beyond ride-hailing with new services to become "everyday super app"
By Marissa Trew - WiT | April 24, 2019
Grab is adding four new services for its users in Singapore including hotel bookings through Agoda and Booking.com. Read More
alice hotel digital divide
News / Technology
Hotel guests want curated recommendations, amenities - not robot concierges
By Jill Menze | April 24, 2019
According to a new study from ALICE and YouGov, travelers increasingly want recommendations and in-room amenities curated to their liking. Read More
The Phocuswright Conference 2026