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News
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Online
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze
|
June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made.
Read More
From Our Partners
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Online
What can we learn from top tourism boards about the digital experience?
By Iñigo Valenzuela - Smartvel
|
June 25, 2019
With the unprecedented increase in tourism in recent years, destinations have been experiencing an impact on the social, cultural and economic environments.
Read More
Opinion
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Online
How Instagram breathed new life into destination marketing
By Richard Black - Sojern
|
June 21, 2019
A few years ago, DMOs where just dipping their toe in the digital advertising water. Now, there's no stopping them as Instagram illustrates its huge opportunity for marketers.
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Opinion
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Online
Industry innovation: Insider perspectives on how to make tourism better
By Voyager HQ
|
June 20, 2019
The in-destination segment - worth an estimated $150 billion - continues to capture its fair share of attention in the broader travel industry. But it is evolving fast.
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News
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Startups
Stride walks away with $2.5M in funding for multiday packages platform
By Linda Fox
|
June 14, 2019
Stride adds $2.5 million to its coffers and launches its TripFinder feature to match travelers to their ideal trips.
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News
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Online
Booking.com talks up importance of reviews in travel decisions, especially for rentals
By Linda Fox
|
June 14, 2019
The OTA's survey of 21,500 travelers globally reveals that 53% of travelers have decided not to book accommodation because of negative reviews about a host.
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News
/
Online
Frustration with online travel booking continues as consumers consult more sites
By Linda Fox
|
June 13, 2019
The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research.
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News
/
Online
How do travelers choose where to go?
By Phocuswright Research
|
June 13, 2019
Travelers are exposed to an array of inspiration sources that seed ideas of spectacular places they hope to one day see. But with a world of options, travelers must carefully whittle them down to the...
Read More
Interview
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Technology
STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized
By Jill Menze
|
June 12, 2019
Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data.
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News
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Distribution
TripActions launches NDC platform in partnership with United Airlines
By Mitra Sorrells
|
June 11, 2019
The business travel platform is launching an end-to-end flight shopping and booking experience integrated with IATA’s NDC industry standard.
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Opinion
/
Technology
Aviation innovation: Insider perspectives on where the industry goes next
By Voyager HQ
|
June 10, 2019
Voyager HQ asked individual table moderators from this year’s summit to share some of the most compelling conversations and useful tidbits from their tables and from the day as a whole.
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News
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Online
Google shuts Trips app, everything migrates to broader Google Travel platform
By Kevin May
|
June 6, 2019
The search giant quietly updated the app's help page this week to reveal support for the product will cease after almost three years in the market.
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News
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Startups
VIDEO: How investors decipher the fast-paced online travel landscape in Asia
By Linda Fox
|
June 5, 2019
The “Through the Lens of Investors” session at the Phocuswright Europe 2019 Conference threw a spotlight on many of the recent big deals as well as some of the areas investors are drawn to currently.
Read More
Interview
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Startups
VIDEO: Cruisewatch - Battleground pitch at Phocuswright Europe 2019
By PhocusWire
|
May 31, 2019
Cruisewatch is transforming the way people find and book cruises through 360-degree online cruise advice and predictive analytics.
Read More
Interview
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Startups
STARTUP STAGE: Guide121 wants to bring a "playlist" mentality to travel
By Mitra Sorrells
|
May 30, 2019
Guide121 provides users what it calls a “playlist,” which is a suggested sequence of destinations, attractions and events displayed on a digital map. The system cross-references information from the...
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Expedia calls on Layla to speed up its AI strategy
News
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Beyond chatbots, is AI working in travel?
News
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BCD Travel invests in corporate travel AI platform Amgine
News
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Technology
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
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How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'
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Booking Holdings: AI visibility is up, but referrals stay under 1% of room nights
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Airbnb partners with boutique hotel operator Lark
Interview
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Startup Stage: Bizey wants to streamline T&E
News
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Technology
Navigating the future of OBTs in an AI-driven travel industry
From Our Partners
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Technology
Report: Travelers want AI personalization, not unchecked autonomy
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