Travel Planning

Interview / Distribution

Travelstart looks to Middle East for growth

By Siew Hoon Yeoh - WebInTravel | April 10, 2019

With South Africa as its home base and its businesses spread across the African continent, Travelstart believes its roots and experience make it well suited to take on the emerging and fragmented... Read More

News / Online

Guest reviews, room price more valuable than brand name in hotel selection

By Mitra Sorrells | April 9, 2019

According to Expedia Group, room price and guest reviews and ratings are more important than brand when consumers shop hotels. Read More

News / Online

Booking.com speaks out on its private accommodation ambitions

By Jill Menze | April 9, 2019

Amid its ongoing rivalry with Airbnb, Booking.com explains how it hopes to differentiate its alternative accommodations product. Read More

Opinion / Technology

Customer data platforms in travel: Worthy of the hype?

By Valerio Fuschini - Carlson Wagonlit Travel | April 4, 2019

With the increasing competition for customers, TMCs are crying out for cross-functional windows into traveler data, but are customer data platforms the answer? Read More

News / Online

Lonely Planet acquires TRILL to make its visual content bookable

By Jill Menze | April 3, 2019

Lonely Planet will use TRILL's technology, which turns Instagram posts into bookable experiences, to cultivate a community of influencers. Read More

News / Technology

Amadeus says traveler needs are ripe for innovation

By Linda Fox | April 2, 2019

Amadeus Ventures is focusing on the traveler experience in the hope that innovation can improve the journey for passengers, guests and others. Read More

News / Online

When right goes wrong for travelers in A/B website testing

By Linda Fox | March 29, 2019

A/B testing has become a big part of what online travel agencies do to introduce new functionality and improve the user experience. But it has its problems. Read More

News / Online

Why a women-only ride-share app opted for crowdfunding (after kickback from male VCs)

By Jill Menze | March 29, 2019

Dismissed by male venture capitalists, Australian company Shebah has nearly hit its funding goal of $3 million through crowdfunding. Read More

Opinion / Online

Tours take center stage in traveler planning, spend and experience

By Anne Failing - Arival | March 29, 2019

A research study was undertaken to determine key trends and drivers around tour takers’ needs and behavior and to identify the primary factors shaping the evolution of tours and touring. Read More

Interview / Online

Q&A: Figuring out a role in a mega-funded world of ground transportation

By Kevin May | March 28, 2019

The focus tends to go to ground transportation brands that have raised multimillion (even billion level) dollar investment rounds, so how do smaller players compete? Read More

News / Online

Airbnb counts half a billion guest arrivals, host earnings at $65B

By Jill Menze | March 27, 2019

More than 500,000 guests have stayed at Airbnb properties around the globe, the company reports, with three guests checking into listings every half-second. Read More

News / Online

Lola nearly doubles funding with $37M capital injection

By Mitra Sorrells | March 26, 2019

The corporate travel management platform will use the Series C funding to double its headcount and further develop its technology. Read More

News / Technology

Mobile technology, customer acquisition among top challenges for ground transit operators

By Jill Menze | March 26, 2019

According to a survey from CellPoint Mobile, ground transit operators in the United States are struggling to keep up with consumer demand for a seamless, mobile-first transportation experience. Read More