Travel Planning

Research Spotlight: Are bots the future of brick and mortar?
News / Technology
Research Spotlight: Are bots the future of brick and mortar?
By Jill Menze | August 14, 2019
A new report from Phocuswright examines how several chatbot startups found a way to turn bot limitations into a feature rather than a bug. Read More
Amex GBT acquires Middle East Kanoo Travel
News / Online
American Express GBT acquires stake in Middle East TMC
By Mitra Sorrells | August 13, 2019
American Express Global Business Travel has taken a 65% stake in Kanoo Travel, a TMC focused on the Middle East. Read More
How travel marketers can capture the "momentary market"
Opinion / Online
How travel marketers can capture the "momentary market"
By Joel Davis - Mighty Social | August 13, 2019
It wasn’t that long ago that all marketing eyes were on hyper-personalization, yet we have already shifted to an era where each individual customer has their own reality and every moment represents an... Read More
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
News / Online
TripAdvisor focuses on good news in Experiences as overall revenue continues to fall
By Kevin May | August 8, 2019
Revenue increased from $376 million to $422 million over the course of the first and second quarters of 2019 but year-over-year the business is down 3% in the comparable three-month periods. Read More
rocketrip-big-chair
Interview / Distribution
In the Big Chair - Dan Ruch of Rocketrip
By Linda Fox | August 7, 2019
Before creating Rocketrip, Ruch was entrepreneur-in-residence at Genacast Ventures for 12 months. He also had a four-year stint at Tremor Video and was a director at AOL. Read More
culture-trip-ota-final
News / Distribution
Culture Trip finally unveils its online travel agency, promises to cover the full funnel
By Linda Fox | August 6, 2019
The company claims it has spent a lot of time understanding customer needs and is not just “replicating a bog standard OTA.” Read More
STARTUP STAGE: GreatGuides wants adventure travel guides to control their own destiny
Interview / Online
STARTUP STAGE: GreatGuides wants adventure travel guides to control their own destiny
By Jill Menze | August 6, 2019
GreatGuides is a marketplace to connect adventure travelers with adventure guides. Guides create and control their itineraries and pricing and keep up to 90% of trip fees. Read More
Business travel part 1 investor perspective
News / Startups
Business Travel, part 1: The (major) investor opportunity
By Mitra Sorrells | August 5, 2019
For the first part in our monthlong series on business travel, we talk to investors in three of the sector's biggest startups - Lola.com, TravelPerk and TripActions. Read More
Two-decade-old hotel website LateRooms faces financial collapse
News / Online
Two-decade-old hotel website LateRooms faces financial collapse
By Linda Fox | August 2, 2019
The LateRooms brand, which is part of the Malvern Group and is currently facing financial difficulties, has somewhat of a checkered back story. Read More
Hipcamp pegs $25M investment to expand camp and alternative accommodation platform
News / Online
Hipcamp pegs $25M investment to expand camp and alternative accommodation platform
By Kevin May | July 25, 2019
Leading the Series B round is Andreessen Horowitz's Cultural Leadership Fund, with Yes VC also participating for the first time. Read More
Startup Stage Eddy Travels
Interview / Startups
STARTUP STAGE: Eddy Travels provides personalized trip planning in messaging apps
By Mitra Sorrells | July 23, 2019
Eddy Travels is an AI-powered travel assistant that functions inside messaging platforms such as Facebook Messenger, WhatsApp, Slack, Viber and Line.   Read More
fuel-leisure-vacation-planning
News / Online
Influential travel sites for booking not always the big players
By Linda Fox | July 19, 2019
Online travel agents might be spending billions on marketing yet very few make the cut when it comes to sites used to choose a hotel. Read More
Being your own boss - the importance of web content for tour and activity providers
Opinion / Online
Being your own boss - the importance of web content for tour and activity providers
By Chris Torres - Tourism Marketing Agency | July 19, 2019
If you run a tour or activity company in 2019, you cannot succeed without a high‐performing website. Read More
Pickyourtrail Tourism Australia partnership
News / Startups
Travel tech startup Pickyourtrail targets booming market of Indian travelers to Australia
By Mitra Sorrells | July 17, 2019
Indian travel planning startup Pickyourtrail is partnering with Tourism Australia to target the booming market of Indian travelers to that country. Read More
TripAdvisor still inspires booking confidence, new study shows
News / Online
TripAdvisor still inspires booking confidence, new study shows
By Jill Menze | July 16, 2019
Despite cries of fake content infiltrating reviews sites, travelers are still turning to TripAdvisor ahead of booking trips, a new study shows. Read More
The Phocuswright Conference 2026