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Online
Q&A: Mondee’s vice chairman talks AI strategy, acquisitions, going public
By Morgan Hines
|
October 19, 2023
Mondee is combining AI with human support to help anyone sell travel - and the newly-public company has big plans for growth.
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News
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Online
Google: Asia Pacific leads in travel resurgence
By Arvindh Yuvaraj – Web in Travel
|
October 16, 2023
Recent search interest in APAC is not only above 2019 levels but shows consistent growth in both international and domestic travel, according to Google's Hermione Joye, who spoke at WiT Singapore 2023.
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Startups
Where are they now? Checking in with our Hot 25 startups of 2020
By Morgan Hines
|
October 16, 2023
Placemakr, ConnexPay, Life House, Futurestay, Questo, Worktrips and Cruisewatch update PhocusWire on what they’ve been up to since they were named part of PhocusWire’s Hot 25 Travel Startups for 2020.
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Technology
Skyscanner unveils ChatGPT discovery tool
By Linda Fox
|
October 13, 2023
The solution, which is powered by ChatGPT, is initially launching in beta across Australia, India and Singapore to gauge traveler behavior when using AI for trip planning.
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News
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Online
Where are they now? Checking in with our Hot 25 Startups of 2019
By Morgan Hines
|
October 9, 2023
Sanctifly, Stay22, Lumo, Beyond, TravelPerk and GuestReady update PhocusWire on what they’ve been up to since they were named part of PhocusWire’s Hot 25 Travel Startups for 2019.
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News
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Online
Instagram moments boosting importance of travel experiences
By D.J. Catron
|
October 5, 2023
While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.
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News
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Startups
Dharma raises $4.7M to scale marketplace for brand-led travel
By Mitra Sorrells
|
October 4, 2023
Dharma’s most recent partnership is with Paramount Global to offer travel experiences linked to the company’s hit Netflix show, “Emily in Paris.”
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News
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Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
By Mitra Sorrells
|
October 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI.
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News
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Online
Uber CEO Dara Khosrowshahi optimistic about its travel future
By Morgan Hines
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October 3, 2023
Uber has seen a positive response to travel features it launched in the United Kingdom and is looking for ways to continue to expand the services.
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News
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Online
Two new distributors tap TourRadar's API to sell organized adventures
By Morgan Hines
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October 2, 2023
As experiences gain dominance in consumers' travel planning, LocalAdventures and Travlr are using TourRadar's API to offer thousands of options to their customers.
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News
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Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
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September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
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Online
Paramount teams up with travel startup for "Emily in Paris" trips
By Morgan Hines
|
September 20, 2023
In this latest example of "set-jetting" initiatives, travel startup Dharma will manage the bookings, payments and guest experience for trips hosted by lifestyle influencers, called “Emileaders.”
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News
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Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox
|
September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.
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News
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Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire
|
September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment company is applying generative artificial intelligence technology to.
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News
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Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines
|
September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.
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Beyond chatbots, is AI working in travel?
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Trip.com Group hit with $763M penalty from Chinese regulators
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Report: Travelers want AI personalization, not unchecked autonomy
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How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'
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Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
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Engine acquires Options Travel to build modern OBT
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Expedia calls on Layla to speed up its AI strategy
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