Travel Booking

News / Technology

Utu to accelerate growth through $33M funding and acquisition deal

By Linda Fox | June 27, 2023

Utu already counts Accor, Air France-KLM, Emirates and Etihad among its partners for its tax-free shopping solution. Read More

News / Technology

Chargebacks in travel increasing as consumers find them easier than refunds

By Linda Fox | June 27, 2023

Outpayce, the payments business of Amadeus, surveyed travel executives to uncover that 71% of companies have seen an increase with disputes growing 30% year over year. Read More

News / Technology

Seizing the digital payment opportunity in travel

By Linda Fox | June 26, 2023

Stripe's global travel lead James Lemon discusses payments evolution and trends in travel in the PhocusWire Studio at Phocuswright Europe 2023. Read More

News / Online

Airbnb talks strategy on marketing, travel dispersal, more

By Derek Catron | June 26, 2023

Airbnb’s Amir Segall shares insights on redistributing tourism and other strategies during a center stage interview at Phocuswright Europe. Read More

News / Technology

CWT partners with Spotnana for travel management platform

By Jay Boehmer & Michael B. Baker | June 26, 2023

Spotnana CEO Sarosh Waghmar said the partnership combines Spotnana’s tech with CWT’s "global servicing capabilities and the full breadth of its TMC services." Read More

News / Technology

Fora adds payment storage facility for travel advisors

By Linda Fox | June 23, 2023

Part of the company’s client management tool, the Vault removes the need to collect and store clients’ payment information at the time of booking. Read More

News / Technology

Early adopters of AI for travel on the power of new models

By Mitra Sorrells | June 23, 2023

The founders of 30SecondstoFly and Sam - two AI-powered chatbots that have been acquired by Amex GBT and Flight Centre Travel Group, respectively, discuss the potential of new large language models. Read More

Opinion / Technology

Personalization + ChatGPT = Holy grail in customer intent

By Terry Jones | June 23, 2023

ChatGPT is going to change travel search for the better, and adding personalization will make it wonderful. Read More

News / Startups

Travel startups on choosing investors, funding experiences

By Linda Fox & Mitra Sorrells | June 22, 2023

Following our recent piece on top investors in travel tech, PhocusWire collected insights from startups on what they look for in investors. Read More

News / Startups

Squake raises €3.5M to meet rising demand for more sustainable choices

By Derek Catron | June 22, 2023

The Berlin-based climate tech startup intends to use the funding for technology research and development and new hires to meet customer demand. Read More

News / Technology

New apps aim to help Black travelers find safe, seamless journeys

By Nicole Edenedo – Travel Weekly | June 21, 2023

Technology is at the center of an expanding global safety net for Black travelers, as more entrepreneurs create apps that connect them with Black communities abroad. Read More

News / Online

4 key insights from Phocuswright Europe 2023

By Derek Catron | June 21, 2023

Clearing up a mystery over Airbnb’s marketing spend, balancing interests in the travel experience sector, calling for action on climate — they were all key moments during last week's conference. Read More

News / Technology

AI Insights: Generative AI in business travel

By PhocusWire | June 21, 2023

Amex GBT's chief technology officer David Thompson shares insights on the company's work with generative artificial intelligence. Read More

News / Technology

Amadeus' Maroto on hospitality, aviation pressure, leadership challenges

By Linda Fox | June 20, 2023

Luis Maroto, president and CEO of Amadeus, joined Phocuswright Europe 2023 to talk about the economy, distribution developments and potential growth opportunities for the company. Read More

Interview / Startups

STARTUP STAGE: Overlap helps travelers track friends made along the way

By Derek Catron | June 20, 2023

With personalized recommendations, location-based alerts and features that allow users to track and log their travels, Overlap is a comprehensive and user-friendly tool that helps travelers stay... Read More

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