Travel Booking

News / Technology

Business travel leaders cautious on generative AI, tout benefits

By Linda Fox | July 6, 2023

Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More

Interview / Startups

Breeze - Launch pitch at Phocuswright Europe 2023

By PhocusWire | July 6, 2023

Breeze is a single app that travelers can use to manage flights, accommodations, ground transportation, experiences, global roaming, loyalty cards, trip photos and more. Read More

Opinion / Technology

Bringing aviation in line with other consumer-facing industries

By Meir Hadassi Turner – GO7 | July 6, 2023

Airlines need to invest in digital transformation to realize the power of personalization and better earn the loyalty of travelers and drive long-term growth and profitability. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Technology

Finnair, Swiss talk difficult distribution decisions, customer experience

By Linda Fox | July 5, 2023

Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more. Read More

News / Online

Online travel platforms escape digital gatekeeper list

By Linda Fox | July 4, 2023

The European Commission published the first list of companies that consider themselves potential gatekeepers today. Read More

News / Distribution

Agoda unveils wholesale distribution platform for hotel partners

By Derek Catron | June 30, 2023

Booking Holdings brand Agoda now offers more transparency for hotels to track volume and rates and maximize revenues. Read More

News / Distribution

Accor updates on digital and distribution strategy

By Linda Fox | June 30, 2023

Accor chief digital officer Alix Boulnois detailed some of the company’s strategies going forward during a Capital Market Day in late June. Read More

News / Distribution

How this small German airline is a major player in global distribution

By Mitra Sorrells | June 30, 2023

Hahn Air has become a leader in airline ticketing and distribution for more than 365 airlines and 100,000 travel agencies in 190 markets. Read More

News / Technology

AI Insights: Generative AI and personalization

By PhocusWire | June 29, 2023

Skyscanner CTO Andrew Phillips answers our questions about how the company is working with generative artificial intelligence technology. Read More

News / Technology

Spotnana direct NDC connection with United to realize retailing potential

By Elizabeth West - BTN | June 29, 2023

The "deep integration" also enables self-service, end-to-end agent service and airline service, with all ticket touches applied across channels. Read More

News / Technology

How AI is enabling self-service round-the-world trip planning

By Derek Catron | June 29, 2023

A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. Read More

News / Technology

Priceline’s new AI chatbot will mix ChatGPT and Google tech

By Mitra Sorrells | June 28, 2023

Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat. Read More

News / Online

How tours and activities can build on travel momentum

By Derek Catron | June 28, 2023

A panel discussion at Phocuswright Europe brought together leaders from Viator, TUI Musement and Civitatis to discuss opportunities for tours and activities growth. Read More

News / Technology

Booking.com adds conversational trip planning with ChatGPT

By Mitra Sorrells | June 27, 2023

For now the chat platform is integrated only with Booking.com’s accommodation booking experience, but the company plans to add flights, ground transportation and other trip components in the future. Read More

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