Travel Booking

Airbnb's Chesky on GPT-4 being right for travel
News / Online
Airbnb's Chesky on GPT-4 being right for travel
By Linda Fox | May 10, 2023
Airbnb CEO Brian Chesky said he felt the plugin interface was not right for travel but he has high hopes for GPT-4. Read More
Uber launches flight bookings in U.K. powered by Hopper
News / Online
Uber launches flight bookings in U.K. powered by Hopper
By Linda Fox | May 10, 2023
The functionality, which is powered by Hopper, will be rolled out to users across the country in the coming weeks and be available to all United Kingdom users this summer. Read More
HomeToGo launches OpenAI-powered curated search
News / Online
HomeToGo launches OpenAI-powered curated search
By Linda Fox | May 10, 2023
HomeToGo’s first "Mode" is AI Mode, which enables anyone planning travel to receive personalized recommendations via OpenAI's GPT technology. Read More
Expedia Group adds Mastercard to growing B2B lineup
News / Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson | May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia.  Read More
Vacasa focuses on fixing “elevated homeowner churn,” CFO steps down
News / Online
Vacasa focuses on fixing “elevated homeowner churn,” CFO steps down
By Mitra Sorrells | May 9, 2023
In the first three months of this year, Vacasa’s gross booking value reached $521 million, up 5% year-over-year. Read More
Axel Hefer leaves Trivago, former director appointed
News / Online
Axel Hefer leaves Trivago, former director appointed
By Linda Fox | May 9, 2023
Johannes Thomas, a former chief revenue officer and managing director, takes over the role of CEO and managing director with immediate effect. Read More
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
News / Technology
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
By Mitra Sorrells | May 9, 2023
The India-based online travel agency says it will use the technology to introduce voice-assisted booking in Indian languages. Read More
Amadeus sees growth across distribution and IT units
News / Distribution
Amadeus sees growth across distribution and IT units
By Linda Fox | May 9, 2023
The company reported a 43% increase in group revenue to €1.3 billion with adjusted profit up 188% to €273 million for the three months ended March 31, 2023. Read More
STARTUP STAGE: CalmGetaways helps users book wellness travel
Interview / Startups
STARTUP STAGE: CalmGetaways helps users book wellness travel
By Mitra Sorrells | May 9, 2023
Along with self-service search, users can fill out a form with their interests to receive customized recommendations from CalmGetaways. Read More
New Expedia tech extends debate on attribute-based selling
News / Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson | May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location, floor or view. Read More
MadeComfy scores $10 million for expansion and tech development
News / Online
MadeComfy scores $10 million for expansion and tech development
By Linda Fox | May 5, 2023
Investment in the Australia-based company was led by Commencer Capital with MC Fiduciary, BridgeLane Capital and private investors also participating. Read More
eDreams looks to Google Cloud for generative AI boost
News / Technology
eDreams looks to Google Cloud for generative AI boost
By Linda Fox | May 5, 2023
The online travel agency is part of Google's AI trusted tester program, which enables it to combine its own AI capabilities with that of Google Cloud. Read More
Short-term rental startups, investors talk market growth
News / Startups
Short-term rental startups, investors talk market growth
By Linda Fox | May 5, 2023
Funding is becoming harder to come by but some are breaking through with ongoing investor appetite in the vacation rental market. Read More
Sabre repositions for revenue opportunities, cost savings
News / Distribution
Sabre repositions for revenue opportunities, cost savings
By Linda Fox | May 4, 2023
Job losses are part of the strategy to bring down costs, according to a statement from president and CEO Kurt Ekert, who said the team would be impacted. Read More
Navan uses ChatGPT for travel spend analysis and management
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data analyst in addition to the previous traveler support function. Read More
The Phocuswright Conference 2026