Travel Booking

News / Technology

Encore's "accidental" journey to becoming a tech-forward TMC

By Michael B. Baker - BTN | December 14, 2023

As a platform, Encore director of commercial strategy Jake Jonassohn compared its travel platform, Zii, to an "octopus" with everything built as microservices, such as the booking tool or duty-of-care... Read More

From Our Partners / Online

Skyscanner CEO on trends for ’24, partnerships and a traveler-first focus

By PhocusWire | December 14, 2023

Skyscanner provides price comparison on flights, hotels and car rentals, with more than 80 billion prices searched every day. Read More

News / Online

Short-term rental companies Veeve, UnderTheDoormat Group merge

By Morgan Hines | December 14, 2023

As a combined entity, the group will serve as a full-service manager of “premium urban short lets” in Paris and London. Read More

News / Online

Expedia Group's Julie Whalen talks tech transformation and travel demand

By Linda Fox | December 14, 2023

With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of... Read More

From Our Partners / Online

Capitalizing on surging demand for travel in Europe

By Expedia Group | December 13, 2023

Travel providers in Europe have an opportunity to attract and engage travelers throughout their entire purchase journey, from inspiration to planning and booking. Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

News / Technology

HomeToGo updates on AI developments, M&A strategy

By Linda Fox | December 12, 2023

HomeToGo has laid out how it plans to integrate further AI initiatives in 2024 as well as make more investments. Read More

News / Technology

Stayntouch lands $48M investment to expand PMS services

By Linda Fox | December 12, 2023

United States-based Stayntouch said it will put the funds towards expanding its property management system software and payment services as well as customer acquisition. Read More

Interview / Startups

STARTUP STAGE: Textomap creates interactive maps from location-based text

By Linda Fox | December 12, 2023

Textomap helps businesses and individuals visualize and display location-based content, which improves customer engagement by providing more context and data. Read More

News / Technology

Google’s Vowinkel on the power of generative AI for travel marketers

By Mitra Sorrells | December 12, 2023

While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More

News / Technology

Flight Centre Travel Group creates global “AI Center of Excellence”

By Mitra Sorrells | December 11, 2023

FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More

News / Technology

AI Insights: Generative AI for search functionality in business travel programs

By PhocusWire | December 11, 2023

Tripism CEO Adam Kerr answers our questions on how the company is working with generative artificial intelligence. Read More

News / Distribution

Airlines see less turbulence in accelerating NDC adoption

By Derek Catron | December 11, 2023

Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year. Read More

News / Distribution

Hotels.com co-founder Bob Diener talks exits and opportunities

By Linda Fox | December 8, 2023

Bob Diener, Hotels.com co-founder and president, now co-founder and president of Travel Funders Network, visits the PhocusWire studio to discuss the changing online hotel landscape. Read More

Opinion / Online

Travelers, airlines want sustainability; standards will help

By David Smith – ATPCO | December 7, 2023

Airlines need to embrace the available emissions standards and data and share it with consumers so they can make smart choices about travel. Read More

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