Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

Travel group joins calls for Google and Facebook to help brands through crisis
News / Distribution
Travel group joins calls for Google and Facebook to help brands through crisis
By Linda Fox | June 5, 2020
Companies say Facebook and Google have participated in the returns but have so far not been prepared to share the pain brought about by the coronavirus pandemic. Read More
Tours and activities brands plot recovery with at-home experiences, crowd-control measures
News / Distribution
Tours and activities brands plot recovery with at-home experiences, crowd-control measures
By Jill Menze | May 27, 2020
In response to the coronavirus crisis, Klook is launching virtual experiences as part of a multi-stage recovery plan, while competitor GetYourGuide is building crowd-control technology. Read More
TUI targeting 30% reduction in costs and staff post-coronavirus, aims to accelerate digitalization
News / Distribution
TUI targeting 30% reduction in costs and staff post-coronavirus, aims to accelerate digitalization
By Linda Fox | May 13, 2020
TUI has slashed costs by 70% but is in talks with destinations such as Greece and Portugal for resumption of summer 2020 trips. Read More
Destination X - Using the new normal to limit visitors and manage overtourism
News / Technology
Destination X - Using the new normal to limit visitors and manage overtourism
By PhocusWire | May 5, 2020
Aside from reduced pollution and car accidents, the crisis brought on by COVID-19 may offer an opportunity to make some much needed (and politically difficult) changes to tourism policies. Read More
Diving trips platform Zublu adds $1M in seed funding
News / Startups
Diving trips platform Zublu adds $1M in seed funding
By Linda Fox | April 29, 2020
The round was led by Wavemaker Partners, with Mana Impact, She1k and angel investors also participating. Read More
getyourguide-coronavirus-strategy
News / Distribution
Behind GetYourGuide's strategy of zero bookings and zero layoffs
By Mitra Sorrells | April 29, 2020
The Berlin-based tours and activities brand has implemented voluntary reductions in hours and pay for more than half of its employees to cut expenses at a time when it expects no new revenue. Read More
Specialist tours operators reveal impact of coronavirus on revenue and operations
News / Distribution
Specialist tours operators reveal impact of coronavirus on revenue and operations
By Linda Fox | April 27, 2020
A WeTravel survey gauges business sentiment from multi- and single-day tour operators. Read More
The coronavirus-triggered changes coming to travel payments
Opinion / Online
The coronavirus-triggered changes coming to travel payments
By Bob Kaufman - ConnexPay  | April 27, 2020
There are numerous issues in travel payments that must be addressed to not only to restore consumers’ confidence and trust, but also to reduce risk and improve efficiencies for travel agencies, tour... Read More
Adventure travel suppliers expect business to be down 40% in 2020
News / Distribution
Adventure travel suppliers expect business to be down 40% in 2020
By Linda Fox | April 20, 2020
The coronavirus has hit the adventure travel industry just as hard as other segments with suppliers saying they have seen a 63% drop in demand in Q2 of 2020. Read More
videc-barometer-coronavirus
News / Online
More than 530,000 travel and tourism industry workers laid off or furloughed
By Mitra Sorrells | April 15, 2020
A new online tool is tracking layoffs, furloughs and pay cuts across the global travel and tourism industry. Read More
Cancellations are up 500% - how bad is it for vacation rentals?
Opinion / Distribution
Cancellations are up 500% - how bad is it for vacation rentals?
By Margot Schmorak - Hostfully | April 10, 2020
The COVID-19 coronavirus pandemic is a game-changer for the vacation rental industry. The onslaught of negative headlines and uncharted territory has many vacation rental managers fearing... Read More
Destination X - Five coronavirus recovery strategies for the tourism industry
News / Technology
Destination X - Five coronavirus recovery strategies for the tourism industry
By PhocusWire | April 7, 2020
The industry has the chance to reset and rethink as it looks to a future beyond COVID-19 - Destination X is a way to understand that opportunity. Read More
Airline and agency groups repeat pleas for urgent financial aid
News / Distribution
Airline and agency groups repeat pleas for urgent financial aid
By Linda Fox | April 6, 2020
Airline and travel agent organizations across Europe repeat calls to regulators and member states for aid. Read More
Loyalty in travel during a time of fear starts with the refund
Opinion / Online
Loyalty in travel during a time of fear starts with the refund
By Matt Walker - LikeWhere | April 1, 2020
The refund process for travel brands, at a moment when the operational parts of a business are in overdrive, is going to expose the culture of many brands, in the coming days. Read More
agents-EU-airlines
News / Distribution
Travel intermediaries look to regulators for help with airline refunds
By Linda Fox | March 27, 2020
ECTAA, a body representing European agents and operators, is urging the European Commission to take action on airlines not refunding tickets. Read More
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