Thought Leadership

Opinion / Technology

Coronavirus and economic uncertainty: Technology strategies hoteliers should evaluate to weather the storm

By Matt Melymuka and Andrew Bartusiak - PeakSpan Capital | March 16, 2020

As operational budgets come under increasing scrutiny and hoteliers are forced to cut spending in various areas, forward-thinking organizations should consider increasing investment in strategic... Read More

Opinion / Technology

Will the coronavirus outbreak force hotels to adapt to new technologies quicker?

By Gregor Amon - Hotel Data Cloud | March 13, 2020

When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up with a plan to address coronavirus, but more importantly, to have strategies to recoup their losses... Read More

Opinion / Online

Protecting the business traveler at home and abroad during coronavirus

By Leslie Kurkjian Crowe - TripActions | March 10, 2020

What can businesses do to provide sufficient health, safety and security for those employees that are traveling? Read More

Opinion / Startups

The key to innovation in APAC's travel startup scene? Empowering female founders

By Stephanie Strunk - Amadeus Ventures | March 5, 2020

For all the achievements of startups in Asia, female leaders remain underrepresented in the region. Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 2

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 4, 2020

Although hotels can’t press the “restart” button on 2020, they can launch into “repair” mode now, despite being forced to a standstill by the big pause button that is COVID-19. Read More

Opinion / Distribution

As travel giants circle, understanding the economics in tours and activities is vital

By Olan O'Sullivan - TrekkSoft | March 3, 2020

In the past 24 months, the tours and activities sector has moved from, to borrow a Cinderella analogy, the cinders to the palace, where its untapped potential has moved into the sights of major travel... Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 1

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 2, 2020

Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery: Read More

Opinion / Online

A realist’s take on travel advertising in 2020

By Nicholas Ward - Koddi | February 26, 2020

In 2020, the major forces that will influence travel marketing are much more fundamental and far-reaching than any single technology or platform. Read More

Opinion / Online

It’s time to skip loyalty and start chasing retention in travel

By Max Kraynov - Aviasales | February 21, 2020

Rather than loyalty, travel brands should pursue retention by capitalizing on unusual patterns in travel research and booking. Read More

Opinion / Online

How a travel club can better connect brands to their users

By Mike Putman - Custom Travel Solutions | February 19, 2020

In order to improve a brand’s loyal base and increase engagement, it needs to key in on the valuable offers from which users feel the most benefit or improve their connection to your brand. Read More

Opinion / Online

Loyalty goes the extra mile in travel

By Dana Rosenberg - Mastercard | February 18, 2020

Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust. Read More

Opinion / Technology

Will the travel industry adopt white box AI?

By Norm Rose - Phocuswright | February 17, 2020

In the travel industry, we traditionally have a different term for a "black box," but in the context of AI, a black box output implies that it may be challenging for the target audience to understand... Read More

Opinion / Startups

Where are the new openings for startups in the travel industry?

By Suzanna Chiu - Amadeus Ventures | February 17, 2020

There are three key areas where there are still plenty of opportunities for companies to bring some innovation to the industry and travelers. Read More

Opinion / Online

How Google Flights is shaking up the travel Industry

By Mario Gavira | February 12, 2020

Although Google’s recent decision to stop charging for leads to airlines and OTAs in Google Flights might look insignificant to other Big Tech moves in recent decades, it is sending shockwaves across... Read More

Opinion / Distribution

What are the building blocks of direct sales for hotels?

By Pablo Delgado - Mirai | February 11, 2020

Every single hotel, without any exception, whether large or small, independent or part of a hotel chain, with a good or bad reputation, in the centre or in the suburbs, has significant potential to... Read More

Most Popular
Latest Stories