Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Google uses car rental booking to demo next phase of voice assistant tech
News / Technology
Google uses car rental booking to demo next phase of voice assistant tech
By Kevin May | May 9, 2019
A fairly significant step up in voice technology was unveiled by Google this week - with car... Read More
Why network performance monitoring is critical to the hospitality industry
Opinion / Technology
Why network performance monitoring is critical to the hospitality industry
By Adam Edwards - AppNeta | May 9, 2019
For hoteliers, it's not just about delivering Wi-Fi technology to guests: Connectivity also plays a... Read More
phocuswright research personalization
News / Technology
Tailoring the user experience: Personalization, customization or individualization?
By Phocuswright Research  | May 9, 2019
Three fundamental approaches are employed to tailor the user experience based on both explicit... Read More
hostfully-seed-funding
News / Technology
Hostfully brings in $1M in seed funding as it looks to grow team
By Linda Fox | May 8, 2019
The round was led by Precursor Ventures with MergeLane, Wharton Alumni Angels, Blue Startups and... Read More
Using tech to overhaul one of the most troublesome parts of the travel experience
News / Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional... Read More
In the green room at Phocuswright Europe with... Aaron Gowell
Interview / Technology
In the green room at Phocuswright Europe with... Aaron Gowell
By PhocusWire | May 6, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, Phocuswire... Read More
Sounding Off: Is tech innovation enough to fix business travel?
Interview / Technology
Sounding Off: Is tech innovation enough to fix business travel?
By PhocusWire | May 3, 2019
Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes... Read More
amadeus-fcm-ndc
News / Distribution
Flight Centre leisure and business arms test Amadeus user interface for NDC content
By Linda Fox | May 3, 2019
FCM Travel Solutions and its sister leisure brand Flight Centre are testing a user interface for NDC... Read More
booking-holdings-acquires-venga
News / Technology
Booking Holdings boosts restaurant arm with acquisition of Venga
By Linda Fox | May 2, 2019
Venga, a guest management platform for restaurants and other businesses, will be aligned with the... Read More
Datalex CEO Aidan Brogan quits as financial probe continues
News / Technology
Datalex CEO Aidan Brogan quits as financial probe continues
By Kevin May | May 2, 2019
Troubled airline retail technology specialist Datalex installs temporary boss after the sudden... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More