Social Media

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Is Carnival Cruise Lines trying to muzzle social media?

By Dennis Schaal | December 15, 2009

UPDATE: Major reverse following original story. Carnival Cruise Lines intends to introduce a new travel agency policy that bars partners from using any Carnival trademark or intellectual property on... Read More

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Will Google Wave kill the trip planning sites?

By Stephen Joyce | December 14, 2009

It dawned on me recently that like so many other Google apps, Wave has the potential to disrupt the crowded trip planning site arena. It occurred to me that the tool would be particularly useful if I... Read More

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Solutionz gets social-media centric with GuestCentric Systems

By Dennis Schaal | December 7, 2009

Solutionz Media, a new venture by travel industry veterans Chicke Fitzgerald and Tiffany Topcik, partnered with GuestCentric Systems to go after business from independent hotels looking to enter into... Read More

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BigMouthMedia digital marketing survey - results show swing to social media

By Kevin May | November 26, 2009

BigMouthMedia recently carried out a survey in conjunction with Tnooz. The questionnaire was framed to gauge the opinion of industry professionals and their company's plans for marketing spend online... Read More

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Social media - why man is beating the machine

By Siew Hoon Yeoh | November 26, 2009

Not a day goes by these days that we don’t get something in our mail box about social media. If it’s not another article telling us how to incorporate it into our business strategy, it’s another webinar... Read More

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My unsolicited social-media advice for Continental Airlines

By Dennis Schaal | November 25, 2009

At 13:34 EST yesterday, I ranted in a post that Continental Airlines' social media response to the Aug. 8 Rochester, Minn., tarmac incident, in which passengers on Continental Express flight 2816 were... Read More

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Social media gap: DOT fines airlines on tarmac delay -- Continental Airlines what say you?

By Dennis Schaal | November 24, 2009

The U.S. Dept. of Transportation set a couple of precedents today as it fined Continental Airlines and ExpressJet Airlines $100,000 for their parts in causing passengers on Continental Express flight... Read More

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Long Tail Travel innovations at PhoCusWright 2009

By Stephen Joyce | November 17, 2009

It would seem that least a couple of the innovations in this year's list of thirty-four innovators presenting at PhoCusWright's second Travel Innovation Summit have some application to long tail travel... Read More

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Tnooz List: First Tweet from 50 travel companies

By Kevin May | November 16, 2009

Doubts continue over the long term relevancy of Twitter as a meaningful tool to promote product or engage customers - but travel firms across the world have embraced it with open arms. So what happened... Read More

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Royal Caribbean sets social media adrift with Oasis of the Seas crossing

By Dennis Schaal | October 30, 2009

Royal Caribbean's Oasis of the Seas, the world's largest cruise ship at 220,000 gross registered tons, today began its maiden Atlantic crossing from Turku, Finland, to Fort Lauderdale, Fla., and the... Read More

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American Airlines launches social-media website, airlines have Twitter issues

By Dennis Schaal | October 7, 2009

American Airlines is getting downright social as it launches Black Atlas, a community website where African-American travelers can "explore stories, reviews, travel tips, videos and photos as seen... Read More

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What the Kool Aid did to the Facebook lovers

By Dennis Schaal | September 29, 2009

Facebook now has 300 million users and became cash-flow positive last quarter, perhaps a year ahead of projections, according to the Facebook blog. Suddenly, muse pundits like Alex Salkever of... Read More

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