Social Media

Part Four of Four: Social media tips for the travel supplier
News / Online
Part Four of Four: Social media tips for the travel supplier
By Tim Hughes | August 27, 2010
Part Four: Craft product and content plans... And, the bonus one, Part Five: Start saying it and stick to it. Read More
Part Three of Four: Social media tips for the travel supplier
News / Online
Part Three of Four: Social media tips for the travel supplier
By Tim Hughes | August 26, 2010
Part Three: Start collecting data. All of it. Every single piece you can. Read More
Google Bypass: A travel affiliate scheme through Facebook
News / Online
Google Bypass: A travel affiliate scheme through Facebook
By Kevin May | August 25, 2010
OnHolidayGroup launched Google Bypass this week in a bid to reward Facebook users with a commission for travel leads, instead of paying advertising fees to Google. Read More
Part Two of Four: Social media tips for the travel supplier
News / Online
Part Two of Four: Social media tips for the travel supplier
By Tim Hughes | August 25, 2010
Part Two: Start monitoring social media, make it a customer service and marketing priority. Read More
Part One of Four: Social media tips for the travel supplier
News / Online
Part One of Four: Social media tips for the travel supplier
By Tim Hughes | August 24, 2010
Part One: Decide who it is you want to talk to and what you want to say. Read More
Should travel companies limit employee use of social media?
News / Online
Should travel companies limit employee use of social media?
By Timothy O'Neil-Dunne | August 23, 2010
At Microsoft they have this great expression that has passed into common language – it’s called “eating your own dog food”. Read More
Two sides to the Facebook Places story for travel
News / Online
Two sides to the Facebook Places story for travel
By Kevin May | August 19, 2010
The web's worst kept secret of recent months finally became a reality yesterday when Facebook unveiled its widely anticipated Facebook Places location tool. Read More
Study: How hotels use web marketing and social media
News / Online
Study: How hotels use web marketing and social media
By Kevin May | August 18, 2010
Interesting analysis produced by the Hospitality Sales & Marketing Association International and marketing firm Vizergy into hotel digital marketing. Read More
Hotels.com reckons wacky augmented reality service increased traffic by a quarter
By Kevin May | August 17, 2010
How quick many were to scratch their heads in puzzlement over an augmented reality project launched by Hotels.com in May 2010. Read More
Social media case study: JetBlue blogs, tweets about flight attendant weird news
By Dennis Schaal | August 13, 2010
There will be endless social media and crisis communications case studies written about JetBlue's response to flight attendant Steven Slater's unauthorized slide, amusement-park style, down a jet's... Read More
Delta beats EasyJet as first airline to offer booking engine within Facebook
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Delta beats EasyJet as first airline to offer booking engine within Facebook
By Kevin May | August 12, 2010
US carrier Delta has secured bragging rights as the first airline to fully integrate a search AND booking engine into a Facebook page. Read More
Survey: how travellers use technology to search, book and play when away
By Kevin May | August 12, 2010
Fairly comprehensive survey conducted by travel social network WAYN for the World Travel & Tourism Council paints an interesting picture of use of digital in travel. Read More
TripIt integrates Gmail, Google Apps for automatic confirmation retrieval
News / Online
TripIt integrates Gmail, Google Apps for automatic confirmation retrieval
By Dennis Schaal | August 11, 2010
TripIt says it became the first travel company to integrate its services with Gmail and Google Apps email accounts for individual users. Read More
Concur debuts APIs, web services, new partners for mobile platform
News / Online
Concur debuts APIs, web services, new partners for mobile platform
By Dennis Schaal | August 10, 2010
Concur announced that Amtrak, FlightTrack by Mobiata, GateGuru, MetrO by Kinevia, OAG, Open Table and Taxi Magic will provide third-party services to the travel and expense-management company's mobile... Read More
Hostelworld puts faith in simplicity for new site design
News / Online
Hostelworld puts faith in simplicity for new site design
By Kevin May | August 10, 2010
Budget accommodation provider Hostelworld unveils a brand new website this week aimed at improving user experience and taking a stripped down approach to navigation. Read More
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