Social Media

News / Online

How consumers use smartphones for travel and other services

By Kevin May | November 26, 2010

Another good and not particularly self-serving piece of research from London-based digital agency Total Media - this time looking at mobile and travel. Read More

News / Online

Australia tourist board miles ahead in combo-social media poll

By Kevin May | November 26, 2010

Interesting mix of data in a study by travel social network WAYN to establish the popularity of tourist boards around the world in social media. Read More

News / Online

Social media trumps email, but language is damaged the most

By Timothy O'Neil-Dunne | November 23, 2010

Social media is important but has its place. I still prefer email as a communication tool – even more than phones and text. Read More

News / Online

KLM spies on social media to give passengers a nice surprise

By Kevin May | November 23, 2010

KLM is the latest airline to find a way of embracing the FourSquare check-in service - combining it with a bit of detective work to give customers a free gift. Read More

Expedia wants quick-strike teams, but on social media going slow

By Dennis Schaal | November 18, 2010

How does the world's largest travel company, Expedia Inc., respond to the mind-numbing changes in the travel tech marketplace? Read More

News / Online

TLabs Showcase - Revinate

By Kevin May | November 17, 2010

TLabs Showcase on travel startups featuring US-based travel review and other social media monitoring service Revinate. Read More

News / Online

TLabs Showcase - Gogobot

By Dennis Schaal | November 16, 2010

TLabs Showcase on travel startups featuring US-based social trip planning site Gogobot. Read More

News / Online

How hotels can get the best from Facebook Places

By Viewpoints | November 16, 2010

You poor poor hoteliers, location services sure are moving at break-neck speeds these days. Read More

News / Online

With friends like these who needs enemies

By Kevin May | November 15, 2010

So as the FairSearch campaign prepares to turn the entire world against Google, its members will be delighted to learn Mountain View is still trying to do no evil. Read More

News / Online

Carnival Splendor -- Carnival tweets, cruise director blogs

By Dennis Schaal | November 11, 2010

With the Carnival Splendor expected to dock today, Carnival Cruise Lines has picked up the pace of its social media response to the incident. Read More

News / Online

Carnival Splendor and 1-way social media response from Carnival

By Dennis Schaal | November 10, 2010

Since the Carnival Splendor crisis began Monday morning, Carnival Cruise Lines has posted four updates on its Facebook page and tweeted the links. Read More

News / Online

Top 50 online travel social media influencers list gets updated daily

By Dennis Schaal | November 9, 2010

Brilliant Travel Media had a brilliant idea -- tap into a list of the top 50 travel influencers in social media as a way to gain audience for the online travel marketing company. Read More

News / Online

What one travel industry figure really thinks about social media

By Kevin May | November 9, 2010

A World Travel Market report issued yesterday on social media painted a mixed picture about its apparent use by consumers. Read More

Chaos of 15-hour flight delay caught on camera

By Kevin May | November 9, 2010

When passengers are delayed at an airport there is usually some indication - however small - as to when services will get back to normal. Read More

News / Online

Harrahs bets on Facebook Deals for location check-in move

By Kevin May | November 8, 2010

Facebook Deals, a commercial spin-off of Facebook Places, has secured one of its first travel and tourism partners in the form of Harrah's Hotels. Read More

Most Popular
Latest Stories