Social Media

News / Online

How hotels can get the best from Facebook Places

By Viewpoints | November 16, 2010

You poor poor hoteliers, location services sure are moving at break-neck speeds these days. Read More

News / Online

With friends like these who needs enemies

By Kevin May | November 15, 2010

So as the FairSearch campaign prepares to turn the entire world against Google, its members will be delighted to learn Mountain View is still trying to do no evil. Read More

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Carnival Splendor -- Carnival tweets, cruise director blogs

By Dennis Schaal | November 11, 2010

With the Carnival Splendor expected to dock today, Carnival Cruise Lines has picked up the pace of its social media response to the incident. Read More

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Carnival Splendor and 1-way social media response from Carnival

By Dennis Schaal | November 10, 2010

Since the Carnival Splendor crisis began Monday morning, Carnival Cruise Lines has posted four updates on its Facebook page and tweeted the links. Read More

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Top 50 online travel social media influencers list gets updated daily

By Dennis Schaal | November 9, 2010

Brilliant Travel Media had a brilliant idea -- tap into a list of the top 50 travel influencers in social media as a way to gain audience for the online travel marketing company. Read More

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What one travel industry figure really thinks about social media

By Kevin May | November 9, 2010

A World Travel Market report issued yesterday on social media painted a mixed picture about its apparent use by consumers. Read More

Chaos of 15-hour flight delay caught on camera

By Kevin May | November 9, 2010

When passengers are delayed at an airport there is usually some indication - however small - as to when services will get back to normal. Read More

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Harrahs bets on Facebook Deals for location check-in move

By Kevin May | November 8, 2010

Facebook Deals, a commercial spin-off of Facebook Places, has secured one of its first travel and tourism partners in the form of Harrah's Hotels. Read More

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Stats: How travellers use social media, or not

By Kevin May | November 8, 2010

Some interesting data - for the pros and antes of social media - from a study carried out by World Travel Market at the launch of its annual exhibition in London this week. Read More

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Five travel rants from the industry coalface

By Alex Bainbridge | November 5, 2010

The travel industry is a great place be in as an employee, a business leader or as an entrepreneur. Read More

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Expedia says more features launching in next SIX months than past five years

By Kevin May | November 4, 2010

Expedia in Europe appears to be getting some serious attention - with officials claiming a string of improvements to the service expected by the end of 2010. Read More

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Part Five of Five: The complete guide to Facebook for destinations

By Troy Thompson | November 4, 2010

For our final article in the series, a look at advanced options for Power Users. Read More

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Qantas A380 incident: a lesson in social media and web PR

By Kevin May | November 4, 2010

Today's emergency landing of a Qantas Airbus A380 at Changi Airport in Singapore was another example of how travel companies need to establish a solid social and web PR strategy. Read More

Why social media is BS

By Kevin May | November 3, 2010

Humorous, with offensive/squeamish pictures, but actually extremely accurate... Read More