Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Distribution

How to customize travel ancillaries for enhanced customer satisfaction

By Nick Vivion | January 8, 2015

Successful customization of ancillaries leads not only to increased revenue but also higher customer... Read More

News / Online

How Google made search sexy again in one week

By Siew Hoon Yeoh | March 26, 2010

So Google makes the news for two reasons: its pull-out of China (it has shut down its mainland portal... Read More

News / Online

Sorry everyone – online travel planning still looks like it is broken

By Viewpoints | September 28, 2012

I’m finally getting a chance to get away for a while after a big year at work.... Read More

News / Online

Twitter, Google and Bing - The Perfect Storm of travel search

By Kevin May | October 22, 2009

Travel companies that dismissed micro-blogging service Twitter ("Why do I want to know if someone is... Read More

Rival standards groups Open AXIS and OpenTravel to cooperate

By Dennis Schaal | September 10, 2010

Seemingly rival standards bodies, the recently arrived airline-run Open AXIS Group and decade-old... Read More

News / Online

Travel retailing in 2023 - a brief look into the future

By Kevin May | June 6, 2013

We love a bit of crystal ball-gazing at Tnooz, having produced our annual New Year Predictions list... Read More

News

Lab-testing new formulas for digital travel

By Gene Quinn | August 4, 2014

Question: What do you call take-out tacos, oceans of Red Bull, midnight beer-and-pizza, bottomless... Read More

TravelPost shakes up management, lays off half its staff

By Dennis Schaal | January 6, 2011

The much-anticipated new TravelPost will have to wait awhile after the company changed the "scope" of... Read More

News / Online

The consumer journey strikes back [Episode II of III]

By Viewpoints | December 13, 2017

This is a viewpoint from Maria Harrison, president of Bullseye Strategy. The technology of the travel... Read More

News / Online

TLabs Showcase - Fonmigo

By Kevin May | July 13, 2010

TLabs Showcase focus on startups featuring UK-based Fonmigo.... Read More

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Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies