Results for "artificial intelligence"

News / Distribution

Have TikTok and Booking.com just ‘nuked’ the travel funnel?

By Morgan Hines | August 28, 2025

Select U.S. users can now book hotel rooms through Booking.com directly on TikTok—and the platform has... Read More

News / Online

Travel’s persistent cybersecurity problem, and why it could get worse

By Matthew Parsons | May 20, 2025

Rapid advances in travel technology and distribution are emboldening hackers and leading to more... Read More

News / Technology

How emerging technologies are helping destinations appeal to travelers

By Linda Fox | December 6, 2024

Gregory Yap of the Singapore Exhibition and Conventions Bureau and Jared Alster of Dune7 discuss... Read More

News / Technology

No big bang for generative AI in corporate travel yet

By Linda Fox | June 18, 2024

On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives... Read More

News / Technology

Joyned releases AI planner to drive social revenue for online travel vendors

By D.J. Catron | May 2, 2024

The tool enables users to discuss, decide and book together, straight from the vendor’s website.... Read More

News / Technology

TravelPerk secures $200M, acquires expense management tech Yokoy

By Linda Fox | January 28, 2025

TravelPerk said its latest funding will go towards accelerating growth, including in the U.S. where it... Read More

News / Technology

Priceline adds voice capabilities from OpenAI to "Penny" chatbot

By Morgan Hines | October 2, 2024

Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical... Read More

News / Technology

Sabre, Google address challenges in AI implementation 4 years into partnership

By Morgan Hines | September 13, 2024

Sabre has taken a deep dive into the AI space with Google as part of a decade-long partnership that... Read More

News / Technology

Guesty unveils AI-driven messaging tool for short-term rentals

By D.J. Catron | July 31, 2024

“ReplyAI” uses generative AI algorithms to analyze guest and host correspondence to guide future... Read More

Opinion / Technology

Preparing travel for the future of AI search

By Mario Gavira | April 23, 2024

In the second of two articles, Mario Gavira looks at how travel marketers can prepare for the... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade