Results for "artificial intelligence"

News / Technology

Why AI agents fall short in fragmented hospitality tech—And how MCP fixes this

By Stephan Wiesener - Apaleo | October 10, 2025

Apaleo founder and CTO Stephan Wiesener says MCP is the breakthrough that will turn AI agents... Read More

News / Technology

Expedia partners with Perplexity for Comet launch

By Morgan Hines | October 6, 2025

Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading... Read More

News / Online

Rapid Fire with Kristie Goshow, formerly of Peregrine Hospitality

By Morgan Hines | November 4, 2025

As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of... Read More

News / Online

OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B

By Linda Fox | September 8, 2025

OTAs are looking to drive efficiency as they diversify from performance marketing to other channels,... Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can... Read More

News / Technology

AI drives cost savings in corporate travel, despite implementation challenges

By Abby Crotty | April 1, 2025

A new report from Serko and Sabre surveyed 300 travel managers from U.S. organizations to evaluate the... Read More

News / Online

South Africa’s tourism reset: Infrastructure, fintech, regional strength set stage for growth

By Phocuswright Research | April 21, 2026

The market is one of contrasts: digital momentum and rising demand paired with ongoing infrastructure,... Read More

News / Technology

Young travelers transitioning to AI trip planning in Southeast Asia

By Phocuswright Research | February 11, 2025

Southeast Asia's booking pathway is online, increasingly mobile and with a high potential to be... Read More

News / Startups

Conversational AI provider Kleio receives €3M in funding

By Morgan Hines | March 7, 2025

The 2024-founded company will use the new capital to drive adoption, increase the range of skills its... Read More

News / Technology

Marriott, AmexGBT, MakeMyTrip technologists on the potential for AI in travel

By Morgan Hines | January 17, 2025

Artificial intelligence has enjoyed a steady buzz of attention over the last few years and whether the... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026