Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Switchfly in new hands as private equity firms take over loyalty tech provider

By Kevin May | January 29, 2019

Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as... Read More

News / Online

Travel payments, part 2: Balancing friction and risk in fighting fraud

By Mitra Sorrells | June 10, 2019

For part two in our series on travel payments, we explore issues related to fraud and how machine... Read More

News / Technology

Ad watch: Where ad dollars are going and consumer sentiment related to local search

By Nick Vivion | April 16, 2014

Marketers: here's a bit of data that pegs consumer sentiment and marketing spend as we head into the... Read More

News / Technology

Marriott looks to the moment as it upgrades mobile app

By Linda Fox | February 7, 2017

Marriott International has revamped its mobile application in a bid try and be more relevant to guests... Read More

Florida sues Expedia and Orbitz, but what else you really audit know

By Dennis Schaal | November 4, 2009

The State of Florida and six Florida counties sued Expedia and Orbitz Nov. 3 over the hotel tax issue,... Read More

News / Distribution

Airline fraud on the rise, finger pointed at loyalty programs and data breaches

By Linda Fox | October 15, 2019

Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a... Read More

News / Technology

Digital luggage brand Bluesmart packs its bags

By Kevin May | May 2, 2018

Bluesmart has closed its doors after failing to find a route forward following a ban on lithium... Read More

News / Online

Kara Swisher joins growing speaker roster for The Phocuswright Conference 2019

By PhocusWire | August 20, 2019

Kara Swisher was once described as Silicon Valley's "most-feared and well-liked journalist" in a... Read More

News / Technology

IBM enters voice assistant market with Watson Assistant for businesses

By Jill Menze | March 27, 2018

IBM is throwing its hat into the voice assistant ring, but with what could be a key differentiator... Read More

News / Online

Click A Taxi goes for country coverage via app, opens up UK and Ireland

By Linda Fox | June 27, 2012

There never seems to be a taxi when you need one so perhaps Click A Taxi, a mobile application... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel