Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Distribution

High street travel agent websites gaining momentum

By Martin Cowen | September 10, 2014

A new study suggests that the websites operated by "traditional" travel agents are almost as widely... Read More

News

Marriott claims wifi jamming legal, but still pays to resolve dispute

By Kevin May | October 6, 2014

Marriott has given the US government $600,000 to end an investigation into its practice of blocking... Read More

News / Technology

Chat is where it's at for KLM as it finds customers on new platforms

By Linda Fox | October 28, 2016

KLM is betting big on chat services as part of its quest to go where its customers are. The company... Read More

News / Online

TripAdvisor urged to create new channel dedicated to hostels

By Kevin May | December 3, 2013

As TripAdvisor attempts to position itself at the centre of the online world, one group of... Read More

News / Distribution

Market dynamics play into eNett's hands

By Martin Cowen | August 2, 2018

Travelport's B2B payments business eNett has had another high-double-digit growth quarter and is well... Read More

News / Online

EasyToBook sold to BCD Holdings leisure mega-group Travix

By Kevin May | August 19, 2011

Hotel booking website EasyToBook was acquired this week by Travix, joining the likes of Vayama and... Read More

News / Online

Lola gets crucial leap into mainstream corporate travel with Amex GBT deal

By Mitra Sorrells | November 13, 2018

One year after repositioning itself as a tool for corporate travel management – a pivot from its... Read More

Interview / Distribution

In the green room at Phocuswright with... Ruzwana Bashir

By PhocusWire | November 2, 2018

As co-founder and CEO of Peek, Ruzwana Bashir has steered the tours and activities company through a... Read More

News / Technology

Marriott free wifi plan labelled anti-corporate travel

By Kevin May | November 10, 2014

Free wifi for all members of a Marriott loyalty programme should be a cause for celebration, right?... Read More

News

Culture Trip goes where others fear to tread - OTA land

By Kevin May | March 5, 2018

Travel content sites have in recent years avoided go all-in with booking services - but Culture Trip... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel