Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Points as cash: How to do a better job protecting loyalty accounts

By Viewpoints | November 21, 2014

The early November hack of an unknown number of members’ rewards in Hilton’s HHonors™ program was a... Read More

News / Technology

Chat is where it's at for KLM as it finds customers on new platforms

By Linda Fox | October 28, 2016

KLM is betting big on chat services as part of its quest to go where its customers are. The company... Read More

News / Online

DEVICES - Product news, launches and more - May 2013

By PhocusWire | May 16, 2013

WhichAirline unleashes visual flight search apps for iOS and Android.... Read More

News

Culture Trip goes where others fear to tread - OTA land

By Kevin May | March 5, 2018

Travel content sites have in recent years avoided go all-in with booking services - but Culture Trip... Read More

News / Online

What Else? Lastminute campaign, De Vere-SiteMinder, HRG in Nepal, OnAir-Oi-TAM

By PhocusWire | April 2, 2012

Lastminute.com tries new campaign, De Vere selects SiteMinder, HRG appoints Nepalese corporate... Read More

News / Online

Using technology to sooth the Achilles’ heel of the traveller experience

By Viewpoints | February 28, 2013

Flight disruption, such as when there is a significant external weather event which affects multiple... Read More

News / Technology

WeHostels sold to StudentUniverse in cash and shares deal

By Kevin May | November 18, 2013

Mobile-based budget accommodation agency WeHostels has ended less than two years as a startup and will... Read More

Tnooz Nuggets - Monday 22 August 2011

By PhocusWire | August 22, 2011

In this edition: Travelzoo management changes, Orbitz faves, Concur mobile, ARC and the AeroTrend, and... Read More

News / Online

Thomas Cook decides TripAdvisor reviews are good after all

By Kevin May | February 22, 2010

European tour operator Thomas Cook has integrated TripAdvisor reviews into its content areas - but has... Read More

News / Distribution

High street travel agent websites gaining momentum

By Martin Cowen | September 10, 2014

A new study suggests that the websites operated by "traditional" travel agents are almost as widely... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade