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PhocusWire's weekly travel tech news briefs: SAP Concur, Amadeus, American Airlines and more...
By PhocusWire
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October 24, 2025
Keep up with all the latest people, partner and product news from around the global travel industry....
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Next-gen customer service for hospitality: Balance high-touch, high-tech
By Dr. Ori Faran - Callvu
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February 16, 2024
Great personal service still matters in hospitality, but as consumers – especially younger ones –...
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AI won't take your job. It will take away the grind.
By Juanjo Rodriguez, Lighthouse
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June 15, 2026
Hoteliers didn't hire their commercial teams to build reports. They hired them to make the call....
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MyDigitalOffice acquires business intelligence solution InTouch Data
By Derek Catron
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January 20, 2023
Australia-based InTouch, founded in 2001, offers a user-friendly platform that captures a hotel's...
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Airbnb aims to combat overtourism with new Office of Healthy Tourism
By Jill Menze
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April 17, 2018
In an effort to spur economic growth through local and sustainable tourism, Airbnb has opened the...
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STARTUP STAGE: Levee uses AI and computer vision to provide quality control for hotels
By Mitra Sorrells
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May 7, 2024
Levee uses proprietary AI models trained on the hotels’ unique data and quality control requirements...
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Why seamless arrivals are critical to the connected trip
By PhocusWire
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January 22, 2026
Flights, accommodation and ground transportation still operate in silos, leaving travelers to navigate...
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The best of Phocuswright research from 2022
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December 20, 2022
Phocuswright produces a broad range of research and analysis throughout the year on travel, tourism...
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PhocusWire's weekly travel tech news briefs: Sabre, Uber Business, Accelya, Concur and more
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November 1, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in...
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PhocusWire's weekly travel tech news briefs: Cellpoint Digital, Dida, Rome2Rio and more...
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September 26, 2025
Keep up with all the latest people, partner and product news from around the global travel industry....
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