Results for "artificial intelligence"

Opinion / Online

Middle East travel: Shaping the future through growth and innovation

By Shadi Kaddoura - Phocuswright | October 31, 2025

The Middle East’s travel transformation offers both a blueprint and a warning, according to... Read More

News / Online

Greg O'Hara on AI freeing up time and wishing NDC would happen

By Abby Crotty | June 17, 2025

Certares founder and senior managing director Greg O'Hara shared his candid opinions on the travel... Read More

News / Online

European traveler mindset in 2025: Simplicity, search and social influence

By Phocuswright Research | June 23, 2025

For travel companies, digital infrastructure matters more than ever, but travelers are still grounded... Read More

News / Technology

The evolution of CRM in hotels

By Linda Fox | August 1, 2025

Executives from Penta Hotels and Smart Host discussed customer relationship management and the... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Cloudbeds, Delta, Selfbook and more...

By PhocusWire | November 24, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week.... Read More

News / Technology

Hotels face speed problem as video platforms reshape the booking journey

By Matthew Parsons | June 10, 2026

Hospitality leaders say legacy operating models are ill-equipped for an era of AI-powered discovery... Read More

News / Startups

4 ways generative AI will impact travel startups

By Phocuswright Research | January 21, 2025

Generative artificial intelligence has the potential to be so disruptive in the coming years, which... Read More

News / Technology

Iberia launches conversational assistant on ChatGPT

By Abby Crotty | June 5, 2025

The new tool can be accessed by searching for "Iberia" or "Iberia GPT" when logged into ChatGPT.... Read More

$The U.S. travel booking path fractured by social media, technology$

News / Technology

The U.S. travel booking path fractured by social media, technology

By Morgan Hines | September 17, 2025

Younger travelers are straying from the traditional booking path in favor of technology-fueled... Read More

News / Technology

Global study finds majority of travelers ready for AI to book trips

By Abby Crotty | June 9, 2025

Accenture's survey of 18,000 consumers in 14 countries found that 80% of travelers are now using... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade