Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

TripAdvisor airport store program grows

By Kevin May | May 10, 2018

Rarely mentioned by TripAdvisor (it's not really been officially announced) but the company has a... Read More

Interview / Online

In the green room at Phocuswright with... Eric Gnock Fah

By PhocusWire | November 1, 2019

In a series of interviews with executives participating at the event in Florida in November,... Read More

News / Technology

Personalization, Web3, NFTs - how airline loyalty programs are evolving

By Linda Fox | November 28, 2023

Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but... Read More

Interview / Startups

STARTUP STAGE: Balance Holidays curates bespoke retreats for eco-conscious travelers

By Jill Menze | January 27, 2020

Balance Holidays specializes in bespoke wellbeing retreats in natural locations. ... Read More

News / Distribution

South Korean search engine inspires Thomas Cook content strategy

By Linda Fox | March 20, 2014

Thomas Cook claims it is reaping the benefit of online content created via its Ask & Answer service... Read More

Interview / Distribution

In The Big Chair - Tom Wolber of Crystal Cruises

By Mitra Sorrells | September 6, 2018

Founded in 1989, Crystal Cruises is a luxury line that has been owned by Genting Hong Kong since 2015.... Read More

News / Distribution

SiteMinder secures $74M funding round, plots public listing

By Linda Fox | September 14, 2021

Existing shareholders AustralianSuper and equity funds managed by BlackRock, Ellerston Capital and... Read More

News / Distribution

Plenty of room? Heavyweight-backed, China gets a brand-new online travel agency

By Martin Cowen | May 26, 2015

The hyper-competitive online travel market in China welcomes - if that's the world - a new entrant... Read More

News / Online

Ten years of the .travel domain extension - did it work?

By Kevin May | September 2, 2016

Those with reasonably long memories will recall the sudden burst of attention when the dot-travel... Read More

News / Online

Search still plays a major role for some travel brands

By Kevin May | June 1, 2017

There is no doubt that Google search result pages have changed beyond recognition in recent years -... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade