Results for "Hospitality Operations Hospitality & Tourism Industry"

News

The true cost of distressed passengers, walked guests, and poor customer service

By Viewpoints | April 21, 2016

Have you ever heard of the term “distressed passengers?” NB: This is a guest viewpoint of Maksim... Read More

News / Online

RV travel stays the course: “There’s no going back”

By Jill Menze | October 14, 2022

Interest in RV rentals - a popular choice amid the pandemic - remains high, with platforms such as... Read More

News / Online

2020 Vision: Travel's movers and shakers to keep your eyes on

By PhocusWire | December 23, 2019

As part of our December theme month (2019 And Beyond), we take a look at 20 movers and shakers in the... Read More

News / Technology

A journey to somewhere new: how the Internet of Things is transforming travel

By Viewpoints | November 7, 2017

This is a viewpoint from Tim Sherwood, vice president, mobility IoT solutions at Tata Communications.... Read More

News / Online

Online reputation, bookings top of mind for travel business owners

By Jill Menze | July 26, 2018

Travel businesses are overwhelmingly concerned about their online reputations, as well as how well... Read More

News / Online

Pegasus recruits Steitz, Interes division, Tiger Bay addition and more

By PhocusWire | June 30, 2017

This is a roundup of announcements related to people moves and business expansions in June 2017.... Read More

News / Online

Hopper extends trip protection to third-party bookings

By Linda Fox | June 7, 2022

With Hopper's Standalone Trip Protection, travelers can purchase insurance via Hopper's app for... Read More

News / Startups

Enso Connect bags $2M for rental guest platform

By Linda Fox | November 10, 2021

Enso, which was founded in 2019, offers a guest experience platform combining artificial... Read More

News / Distribution

Hotels.ng adds inbound flights to showcase Nigeria to the world

By Martin Cowen | March 1, 2017

Hotels.ng, a hotel booking site for Nigeria, is adding flights to its site as part of its attempts to... Read More

News / Technology

Taking a considered route to digital transformation

By Viewpoints | August 18, 2017

This is a viewpoint by James Brooks, account director, CenturyLink EMEA. The travel industry, like... Read More

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Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies