Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

TripAdvisor plans global customer care unit

By Dennis Schaal | November 12, 2010

TripAdvisor is building a global customer care operation for members and hotel owners.... Read More

News / Technology

Q&A: Alex Mans of Flyr Labs on acquisitions, airline strategies

By Linda Fox | February 22, 2022

The company's CEO sets out a vision for the company, acquisitions and the current climate for airlines... Read More

News / Online

Could “save now buy later” take off in travel?

By Kathryn Walson | January 19, 2023

With SNBL, a traveler creates an account to save toward a goal - such as a trip - and their savings... Read More

Opinion / Technology

Beyond green: Holistic sustainability in travel

By Jens Wohltorf - Blacklane | February 4, 2022

Travel companies have a unique role to address the three dimensions of sustainability: environmental,... Read More

Interview / Technology

In The Big Chair - Layton Han of ADARA

By Mitra Sorrells | August 3, 2018

Founded in 2009 ADARA analyzes data to help clients understand travelers’ behavior, patterns and... Read More

News / Online

How will Airbnb, Vrbo, Booking.com and others grow their rental inventory?

By Mitra Sorrells | December 9, 2020

Vacation home sales are on the rise, but owners now have considerations beyond just bringing in... Read More

Interview / Technology

In The Big Chair - Alex Zoghlin of ATPCO

By Mitra Sorrells | January 7, 2021

Industry veteran Alex Zoghlin returns to travel as CEO of ATPCO - with ambitious plans for the... Read More

News / Startups

Amex Ventures makes strategic investment in travel risk platform Sensible Weather

By Mitra Sorrells | September 25, 2023

Sensible Weather said the funding advances its goal to support travel, event and outdoor businesses in... Read More

News / Technology

High marketing and sales spend drives loss at MakeMyTrip

By Michele McDonald | May 20, 2017

MakeMyTrip, India’s largest online travel agency, reported adjusted operating losses of $35.8 million... Read More

News / Distribution

Designing a loyalty programme around the modern-day traveller

By Viewpoints | June 19, 2017

There are some influential forces at work in travel, shaping how the market is evolving and... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel