Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

TripAdvisor plans global customer care unit

By Dennis Schaal | November 12, 2010

TripAdvisor is building a global customer care operation for members and hotel owners.... Read More

News / Technology

Booking.com tests marketplace offering third party technology

By Linda Fox | July 19, 2018

Booking Holdings is piloting a service that offers access to third party technology platforms for its... Read More

News / Startups

Spanish mid-term housing rental platform Ukio raises $9M

By Mitra Sorrells | September 27, 2021

Founded in 2020, Ukio has 100 apartments in Barcelona and Madrid with plans to grow to 700 across six... Read More

Interview / Technology

In The Big Chair - Jan Gerlach of Peakwork

By Linda Fox | August 21, 2019

Peakwork was founded in 2009 and provides software to connect supply from airlines, bedbank and other... Read More

News / Online

B2B travel companies lagging on sustainability

By Mitra Sorrells | August 11, 2021

A study by Belvera Partners is based on an analysis of websites from 350 B2B travel companies.... Read More

News / Distribution

Marriott partners with Salesforce to deliver more personalisation

By Rob Gill | May 25, 2018

Hotel giant Marriott International is working with Salesforce to create a global platform to improve... Read More

News / Online

GoCarShare crowdfunds a ride-sharing app, and more social news for May 2014

By PhocusWire | May 2, 2014

This is a roundup of product news and announcements for travel SOCIAL in tourism and hospitality for... Read More

News / Online

Airbnb says it will IPO in 2020

By Kevin May | September 19, 2019

A listing of Airbnb on the public markets will, following those for Uber and Lyft during 2019, be one... Read More

News / Technology

Spotted by Locals celebrates a decade without outside investors

By Kerry Medina | January 24, 2018

It’s been a decade since travel guide app Spotted by Locals first opened shop. This week, the company... Read More

News / Online

Trip.com Group takes advantage of domestic travel return

By Kevin May | September 24, 2021

Executive chairman James Liang says the Chinese domestic travel market has been encouraging for the... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade